Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brad Michalak

Guyton,GA

Summary

Dynamic Owner/Operator with a proven track record at Michalak Excavating, LLC., excelling in operations management and client relationship management. Achieved significant customer satisfaction through high-quality service and effective communication. Skilled in equipment and heavy machinery operation, ensuring safety and efficiency in all projects while fostering dependable client partnerships.

Overview

17
17
years of professional experience

Work History

Owner/Operator

Michalak Excavating, LLC.
04.2016 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Maintained positive relationships with clients, addressing their concerns and providing updates on project progress.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Contributed positively to the local community through involvement in various events or charitable organizations.
  • Operated with safety and skill to avoid accidents and delays.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Loaded and unloaded heavy objects, dirt and other materials on-site.
  • Dug ditches and trenches using trench rollers, rammers and shovels for small-scale excavations.
  • Collaborated with other heavy equipment operators to coordinate movements and optimize work zone safety.
  • Performed thorough inspections and provided accurate written quotes for needed work.
  • Achieved optimal excavator and skid steer performance by diligently following manufacturer recommendations for equipment use, maintenance, and care.
  • Reduced downtime by promptly troubleshooting and repairing minor mechanical issues with the excavator.
  • Upheld compliance with federal regulations regarding machinery operation, contributing to safe work environments on all job sites.
  • Mitigated potential hazards by staying informed about current weather conditions and adjusting excavation activities as needed.
  • Maximized fuel efficiency through careful planning of routes and strategic use of machinery during operation periods.
  • Adjusted dig face angles for overburden depths and set correct lengths.
  • Worked with agencies following national disasters to aid in storm clean-up, utilizing heavy machinery and transporting and installing generators.

Owner/Operator

Michalak Contracting, LLC.
01.2009 - 04.2016
  • Developed business plan, processes and procedures to provide superior building and construction services to customers.
  • Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
  • Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Optimized workflow processes through careful analysis of operational needs and resource allocation.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Interpreted blueprints accurately, building structures to exact specifications.
  • Used personal expertise and craftsmanship to complete residential and commercial renovations.
  • Developed detailed construction plans and organized required materials to maintain productivity.
  • Managed subcontractor relationships effectively, ensuring timely completion of tasks and seamless integration into project timelines.
  • Achieved high levels of workmanship on every project by monitoring progress closely, providing guidance where necessary, and ensuring best practices were followed.
  • Ensured all necessary permits were obtained prior to starting work on each project in adherence to building codes and regulations.
  • Ensured compliance with all building codes and regulations, avoiding legal issues and fines.
  • Delivered projects within budget by closely monitoring expenses and adjusting plans as necessary.
  • Used variety of hand and power tools to complete tasks.
  • Cleaned and maintained tools, equipment and worksites.
  • Loaded and unloaded materials and equipment onto and off construction sites, and also trucks and trailers.
  • Worked on sites, installing roofs and other exterior components.
  • Installed drywall, siding and other structural components.
  • Mixed and poured concrete for variety of projects, including digging, trenching and backfilling trenches and foundations.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.
  • Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
  • Completed prompt snow removal via snow plow during and after weather events, as well as salting roads and driveways.
  • Worked in parking lots, roads and driveways to handle needs of businesses and residential customers.
  • Operated heavy machinery under challenging weather conditions to keep highways open and safe.

Education

Associate of Science - Business Administration

Pittsburgh Technical Institute
Pittsburgh, PA
05-2009

Skills

  • Business operations management
  • Documentation and reporting
  • Strong work ethic
  • Dependable and reliable
  • Equipment operation
  • Vehicle inspections
  • Safe driving practices
  • Vehicle maintenance
  • Cargo handling
  • Inclement weather driving
  • Trailer maintenance
  • Long-haul driving
  • Attention to detail
  • Loading and unloading
  • Heavy lifting

Timeline

Owner/Operator

Michalak Excavating, LLC.
04.2016 - Current

Owner/Operator

Michalak Contracting, LLC.
01.2009 - 04.2016

Associate of Science - Business Administration

Pittsburgh Technical Institute

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