Summary
Overview
Work History
Education
Skills
References
Timeline
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Brad Miller

New Orleans,LA

Summary

Dynamic, detail-oriented professional with over a decade of expertise in customer service, operations, and team management across hospitality, wellness, and film sectors. Proven track record of leading teams, optimizing administrative workflows, and upholding exceptional service standards in high-pressure environments. Skilled in transforming creative coordination into systematic planning, vendor management, budgeting, and enhancing client satisfaction.

Overview

18
18
years of professional experience

Work History

Art & Set Decoration Coordinator

Film & Television
New Orleans, LA
05.2023 - 04.2025
  • Oversaw logistics and administrative operations for film productions, coordinating closely with production designers and producers.
  • Managed vendor relationships, processed purchase orders, tracked expenses, and maintained department budgets.
  • Scheduled pickups, deliveries, and personnel assignments for multiple departments under tight deadlines.
  • Maintained calendars of upcoming events, meetings and deadlines.
  • Acted as the primary point of contact between departments, ensuring seamless communication and conflict resolution.
  • Created detailed inventories and organized high-volume asset tracking, mirroring administrative tasks in corporate environments.

Production Assistant (Various Departments)

Film & Television
New Orleans, LA
04.2019 - 04.2023
  • Provided support to various teams including production, locations, wardrobe, and set dec; learned the fundamentals of operations, communication, and logistics under pressure.
  • Coordinated crew meals, call sheets, transport, and last-minute requests while maintaining a professional demeanor.
  • Built strong communication and adaptability skills across cross-functional teams.

Spa Manager, Massage Therapist

Bumble Lane Spa Retreat
Baton Rouge, LA
01.2012 - 03.2019
  • Promoted from front desk and therapist to spa manager, responsible for daily operations, staff scheduling, and customer satisfaction.
  • Collaborated closely with vendors to ensure quality products at competitive prices.
  • Managed social media presence on Instagram, Facebook and LinkedIn to drive new business.
  • Handled hiring, training, and performance evaluations for a staff of 15+.
  • Oversaw inventory, vendor accounts, client billing, and appointment systems.
  • Resolved client complaints, maintaining high customer retention and satisfaction ratings.

Front Desk Agent

Various Hotels
Baton Rouge/Hammond, LA
01.2007 - 01.2012
  • Held roles from front desk associate to concierge and administrative support at major hotel chains.
  • Delivered exceptional guest experiences and maintained detailed records of guest preferences and needs.
  • Handled reservations, event planning support, and interdepartmental communication with a focus on efficiency and professionalism.

Education

License - Massage Therapy

Medical Training College
Baton Rouge, LA
05-2012

High School Diploma -

Springfield High School
Springfield, LA
05-2005

Skills

  • Microsoft Office Suite (Excel, Outlook, Word)
  • Interdepartmental communication
  • Crew and logistics coordination
  • Vendor management
  • Google Workspace proficiency
  • Scheduling and inventory tracking
  • Asset organization
  • Phone and email etiquette
  • Financial management and budgeting
  • Event planning

References

References available upon request.

Timeline

Art & Set Decoration Coordinator

Film & Television
05.2023 - 04.2025

Production Assistant (Various Departments)

Film & Television
04.2019 - 04.2023

Spa Manager, Massage Therapist

Bumble Lane Spa Retreat
01.2012 - 03.2019

Front Desk Agent

Various Hotels
01.2007 - 01.2012

License - Massage Therapy

Medical Training College

High School Diploma -

Springfield High School

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Brad Miller