Brad Murray
Houston,TX
Summary
Seasoned professional with a robust background in talent acquisition, business management, employee relations, and performance management and training. Adept at leveraging data and analytics to drive strategic initiatives. Possesses strong analytical capabilities and a dedicated focus on implementing effective policies and procedures.
Overview
13
13
years of professional experience
Work History
TSA Pre-Check Support Trainer
The ODP Corporation (Office Depot)
07.2024 - Current
- Train and ensure operational excellence at all assigned Office Depot TSA locations
- Conduct training sessions for TSA-cleared associates on the TSA Pre application process, emphasizing quality submissions and error elimination
- Develop training courses and materials for workshops, group sessions, and individualized training
- Evaluate associate learning performance, assess progress and understanding, and identify needs for additional, specialized, or adaptive instruction
- Proactively measure and provide support and regular communication with cross-functional teams
- Identify areas for improvement and develop and implement necessary changes to enhance operational efficiency
- Maintain accurate records of completed associate training, documentation, training materials, and operational equipment to ensure smooth operations and knowledge transfer
- Create and provide status reports, communicating any issues to leadership, including the status of TSA Pre readiness, compliance, and recommended changes/improvements
- Stay informed of current industry trends, TSA regulations, and technology advancements to ensure compliance and address training needs
- Demonstrate understanding and commitment to the company's 5C Culture and attributes, creating a meaningful training experience for associates
- Developed a strong support network for all employees by regularly offering refresher courses, supplemental resources, and ongoing mentorship opportunities.
- Served as a subject matter expert within the organization, providing guidance to colleagues on various support processes and procedures.
General Manager
Elevate Entertainment Group (Previously ShowBiz Cinemas)
04.2023 - 07.2024
- Trains, coaches, and develops cast members in their specific job functions to optimize performance and ensure adherence to company standards
- Conducts comprehensive training sessions at newly acquired venues to educate management and cast members on operational systems, procedures, and cultural nuances, fostering a cohesive and efficient team environment
- Leads and create training initiatives for colleagues and direct reports, emphasizing the delivery of high-quality guest service to enhance guest satisfaction ratings significantly
- Interviews, hires, and evaluates cast members' performance, ensuring alignment with organizational goals and standards
- Assumes responsibility for cash handling procedures and policies to maintain accuracy and prevent discrepancies
- Initiates and coordinates repair and maintenance activities for buildings, properties, and equipment in accordance with company policies and procedures
- Organizes and conducts team meetings and training sessions to foster communication, teamwork, and continuous improvement among staff
- Manages costs by overseeing direct operating expenses, purchasing inventory, and supplies necessary for daily operations
- Monitors risk management activities related to team member and guest safety, loss prevention, and emergency preparedness, ensuring compliance with company protocols
- Collaborates effectively with supervisors, peers, subordinates, guests, vendors, and corporate partners to achieve operational excellence and guest satisfaction
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Senior Talent Acquisition Partner
Alamo Drafthouse Cinemas
06.2022 - 03.2023
- Develop and manage an onboarding program tailored for the corporate support center, ensuring effective integration and engagement of new hires.
- Manage end-to-end recruitment processes for corporate and multi-state venue roles, encompassing intake meetings, job postings, and building pipelines of passive and active candidates
- Conduct thorough selection procedures including phone screenings and interview arrangements with hiring managers, and manage offer extensions and negotiations to ensure a seamless onboarding experience for new hires
- Design and execute strategic initiatives to attract and retain diverse talent, fostering an inclusive work environment
- Create engaging training courses and materials, identifying areas for additional instruction to ensure comprehensive understanding of processes and procedures
- Cultivate strong partnerships with hiring managers across support center and venue management teams, exceeding internal client expectations and enabling capacity building in hiring and talent acquisition processes
- Proactively measure, provide support, and maintain regular communication with cross-functional teams to optimize recruitment outcomes
- Support the selection and implementation of talent acquisition systems such as Workday and Lever to streamline operations and enhance recruitment efficiency
- Develop and maintain operational guidelines and process maps for all stages of the recruitment cycle within the organization
- Assist in enhancing applicant flow for venue-level positions, contributing to a robust candidate pipeline
- Optimized job postings for maximum visibility, leveraging SEO techniques and targeted social media campaigns.
Recruiter
The ODP Corporation (Office Depot)
11.2021 - 06.2022
- Oversee the entire candidate recruitment process, from job posting and sourcing to pre-screening, interviewing, offering, hiring, and scheduling onboarding, ensuring a seamless experience for all stakeholders
- Spearheaded the implementation of an automated approval process for hiring needs across all distribution centers throughout the United States, enhancing efficiency and compliance
- Conduct comprehensive training sessions for colleagues, emphasizing best practices to expedite position fulfillment and achieve high-quality outcomes
- Identify recruitment support requirements and collaborate with business partners to implement effective solutions for assigned teams
- Manage onboarding processes and collaborate with HR partners, Learning & Development teams, and leaders to deliver a well-organized and impactful initial impression for new hires
- Develop and execute human resources marketing strategies, recruitment initiatives, retention programs, and public relations campaigns to maintain a consistent pipeline of qualified candidates
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
General Manager
ShowBiz Cinemas
08.2018 - 11.2021
- Manage the complete candidate recruitment process from job posting and sourcing to interviewing, offering, hiring, onboarding, and training, ensuring a seamless and effective experience for all hires
- Provide training, coaching, and development opportunities to staff members, focusing on enhancing their job-specific skills and competencies
- Develop promotional initiatives aligned with company objectives to enhance customer and employee relations and improve service delivery within the theater
- Control costs by managing direct operating expenses, overseeing the purchasing and inventory management of concession stock and other supplies essential for daily operations
- Monitor and manage risk factors related to theater operations, including employee and patron safety, loss prevention, emergency preparedness, and the proper handling, reporting, and investigation of incidents and accidents.
Regional Manager
Far Away Entertainment
08.2011 - 08.2018
- Managed all General Managers across multiple locations in Washington State, ensuring operational excellence and adherence to company standards
- Led recruitment, interviewing, onboarding, and training processes for senior-level management, fostering a skilled and cohesive leadership team
- Produced comprehensive reports for corporate executives and distribution partners, providing valuable insights to support strategic decision-making
- Developed promotional materials for special events, utilizing social media and in-house marketing strategies to enhance visibility and engagement
- Cultivated strong vendor relations across all locations, ensuring effective partnerships and streamlined operations.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
Skills
Motivational Techniques
Recruiting and Sourcing
Leadership and team building
Problem Resolution
Operations Management
HR policies knowledge
Customer Relations
Training development
Accomplishments
Alamo Drafthouse: Designed and managed the onboarding program for corporate support center employees.
Office Depot: Spearheaded the implementation of an automated approval process for hiring needs across all distribution centers throughout the United States, enhancing efficiency and compliance.
Elevate Entertainment: Led training sessions and developed instructional materials for General Managers, utilizing LMS courses to facilitate the advancement of cast members into higher-level positions.
Far Away Entertainment: Created and executed cross-promotional initiatives with local businesses, featured on the movie screen during major film premieres. Established and managed social media pages for all locations, generating and curating engaging content.
Timeline
TSA Pre-Check Support Trainer
The ODP Corporation (Office Depot)
07.2024 - Current
General Manager
Elevate Entertainment Group (Previously ShowBiz Cinemas)
04.2023 - 07.2024
Senior Talent Acquisition Partner
Alamo Drafthouse Cinemas
06.2022 - 03.2023
Recruiter
The ODP Corporation (Office Depot)
11.2021 - 06.2022
General Manager
ShowBiz Cinemas
08.2018 - 11.2021
Regional Manager
Far Away Entertainment
08.2011 - 08.2018
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