
Dynamic Team Leader fostering a collaborative and high performing team with over 2 decades of hands-on expertise with multiple areas of hardware and software. Demonstrated ability to provide excellent customer support and advanced level triage of issues to drive to resolution. A preferred liaison for business areas for understanding business needs to facilitate seamless communication and understanding with technical teams.
Active Directory
Agile/Scrum
AIX
AWS
Confluence
Connect: Direct
DB/2
Docker
Dynatrace
Filenet
Git
Java
Javascript
JIRA
JBOSS
Linux
Microsoft Access
MongoDB
MQ
Okta
Oracle
PostgreSQL
Python
ServiceNow
SonarQube
Splunk
SQL Server
VBA
VBNet
VSCode
WebSphere