Brad Patterson
Marshallville,Ohio
Summary
Dynamic Facility Operations Manager with a proven track record at Western Reserve Hospital, excelling in regulatory compliance and safety policies. Skilled in budget management and effective communication, I successfully implemented a preventive maintenance program, enhancing operational efficiency and safety standards. Committed to fostering a culture of accountability and excellence in facility management.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Building Safety Officer and Compliance Manager
Western Reserve Hospital
Cuyahoga Falls, Oh
05.2019 - Current
- I manage a maintenance office and the operations of a 350,000 sq ft
- Hospital and 7 Off-Site Locations to include coordinating testing, committee attendance & meetings and contracted services
- I ensure compliance with the Agency for Healthcare Administration (AHCA), Ohio Department of Health (ODH), Ohio EPA, and all IBC/IBF/NFPA/OSHA standards, and work in conjunction with our Facility Director to implement policies and procedures to assure compliance with standards and regulatory agencies that manage the Life Safety Code.
- I assist the facilities director in planning maintenance activities and implementing a preventive maintenance program for buildings and equipment, ensuring compliance with standards and regulatory agencies.
- I assist in the operations of the BAS (Siemens Insight and Disego), loss prevention, and utility management functions (CMMS - WorxHub)
- Departmentally establish preventive maintenance schedules and prioritizes maintenance repairs to minimize disruption of hospital operations
- I coordinate the contracted services, including grounds maintenance, snow removal, painting, etc
- Ultimately, maintain quality assurance, safety, environmental and infection control standards by assisting in directing and maintaining plant engineering capabilities of the hospital and developing programs for control and effective utilization of all utilities
- I ensure Agency for Healthcare Administration (AHCA) compliance (Sections 7, 11, & 13) with regard to policies, testing to include documentation and committee meetings
- I maintain all department records, reports, specifications, and operation and maintenance manuals in conjunction with the Facility Director
- I additionally assist in managing contractual vendors and expenditures (budgeting) for Plant Ops
Clinical Liaison
Harbor Light Hospice
Cleveland, Oh
07.2018 - 05.2019
- Developing a key marketing strategy to manage initiatives designed to penetrate and grow targeted accounts in the healthcare industry to gain new referrals to Hospice and Palliative programs
- Very census driven environment with monthly goals set for referrals and admits
- Job duties can range from growth of new business, completing community events, working with local chamber of commerces, and meeting families and facility to discuss hospice and palliative options for patients
- Highly collaborative job that utilizes my relationship building skills to taylor my communications to the patient and client
Director of Facility Operations
VRC Management Inc.
Cuyahoga Falls, Oh
08.2015 - 07.2018
- Directed the day to day operations of a 250,000 sqft
- Building - encompassing 10+ Acres, managed a staff of 4 Service Technicians and 11 Environmental Service Workers
- We have three separate facilities in one building an LTAC (Long Term Acute Care) Cleveland Clinic/ Edwin Shaw Rehab, Falls Village Skilled Nursing & Rehab operating as a Nursing Home, and a Fresenius Kidney Dialysis center
- I managed a fully accredited Joint Commission (JCAOH) facility and Ohio Department of Health nursing care facility that can house 138 patients/ residents at full capacity
- Directed life safety protocols, infectious disease control measures, and environmental procedures.
- Completed 3 Life Safety surveys and 4 Fire Department Inspections and 4 Ohio Fire Marshall Surveys
- Oversaw the installation of two 300 KVA Generators, in direct control of full roof remodel, and general remodel to whole first floor
- Selected Contribution: Completed the installation of a Building Management system via Direct Supply TELS
- Performed General Contracting duties for major building improvements to the Generator, Water System and Treatment, Roofing projects
- Drove a culture change in the department that has increased productivity and overall completion percentage through proper accountability both positive and negative
Facility Operations Manager
Actionlink LLC
Akron, Oh
07.2014 - 08.2015
- Managed the day-to-day operations of a 53,000 sq ft office building and a 56,000 sq ft warehouse space.
- Maintained PNL efficiencies to reduce operating expenses by 11% in one year
- Implemented successful buying strategies to decrease operations expenses and targeted new suppliers for cost savings.
- Oversaw operations of PLC for hVAC systems and plant automation and CMMS was Natural Insight, achieving daily targets to ensure work timelines.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Managed and directed facility staff by handling assignment delegation and timely completion of assignments.
Project Manager
Actionlink LLC
Akron, Oh
07.2012 - 06.2014
- As a project manager I created targeted programs for retail stores to increase sell through of designated products
- Worked with Sony, Bose, Samsung, Toys R Us, Walmart, Target for better branding of new product release
- Accountable for a two building campus housing 225 employees and directly responsible for 6 employees
- Responsible for providing strategic direction to reduce contractor expenses, maintain safe and functional operating environments for staff including HVAC, Electrical, and Plumbing
- Provide expertise through cross-functional collaboration with internal stakeholders and external clients on wide range of retail marketing programs
Sr. Account Manager
EchoStar LLC - Dish Network
Englewood, Co
01.2008 - 10.2010
- Drove up gross activations by 8% through designing and launching better communication strategy in first month working with Installation Services team
- Achieved an 84% in ground rate
- Increased Co-op Advertising in Top 30 dealer base within one quarter by implementation of highly effective marketing campaign in Direct Mail, Print FSI, and Shared Mail distribution
- Positively impacted dealer efficiencies by creating a strong communication structure targeting sales growth for small business owners
- Noted a growth of sales by 8% or 13000 net new subscribers per quarter for five straight quarters
- Finished 2009 and 2010 above 105% of goal and exceeded the activation goals all while reducing overall churn in market by 18%
Account Executive
EchoStar LLC - Dish Network
Englewood, Co
06.2006 - 01.2008
- Prepared and managed a highly penetrated local dealer base throughout the Midwest
- Cultivated relationships with key decision makers through regular client visits and follow-up calls.
- Analyzed customer data to develop targeted campaigns that increased customer loyalty and retention rates.
- Maintained accurate records of all sales activities using CRM software systems.
- Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
- Conducted market research to identify new business opportunities.
Field Sales Development
EchoStar LLC - Dish Network
Englewood, Co
02.2003 - 06.2006
- Developed the key marketing strategy to manage initiatives designed to penetrate and grow targeted markets for new Dish subscribers in 6 states
- Communicated with customers, management, installations services, and vendors to coordinate overall marketing effort in accordance with corporate goals
- Planned and carried out regional market research to better determine market penetration of product
- Played integral role in retailer development trainings
Education
Some College (No Degree) - Associates of Business
Cuyahoga Community College
Cleveland, OHSkills
- Leadership
- Operational Management
- Safety policies
- Regulatory compliance
- Occupational health hazards
- OSHA compliance
- Fire and safety guidance
- Public health
- Facility operations
- Budget management
- Risk assessment
- Building management
- Emergency planning
- Project management
- Problem solving
- Effective communication
- Fire alarm systems
- Fire safety management
Certification
- Richardson Consultative Training Certified – Linda Richardson
- Jeffery Gitomer – Train One
- OSHA Certified 2014 (1910.178) - Narrow Reach Truck
- OSHA Certified 2014 (1910.178.1.1) Crown Fork Lift
- NFPA Life Safety Professional
Timeline
Building Safety Officer and Compliance Manager
Western Reserve Hospital
05.2019 - Current
Clinical Liaison
Harbor Light Hospice
07.2018 - 05.2019
Director of Facility Operations
VRC Management Inc.
08.2015 - 07.2018
Facility Operations Manager
Actionlink LLC
07.2014 - 08.2015
Project Manager
Actionlink LLC
07.2012 - 06.2014
Sr. Account Manager
EchoStar LLC - Dish Network
01.2008 - 10.2010
Account Executive
EchoStar LLC - Dish Network
06.2006 - 01.2008
Field Sales Development
EchoStar LLC - Dish Network
02.2003 - 06.2006
Some College (No Degree) - Associates of Business
Cuyahoga Community College