Creating automated test scripts, using C#, Azure DevOps, and Git.
Completing Selenium tests using C# under tight deadlines to meet client demands and project timelines.
Contributing to root cause analysis to determine core reason for failures and errors.
Coordinating with quality control staff to complete inspections.
Demonstrating product and quality expertise in product inspections.
Account Manager/Implementation Consultant
DealerSocket
Draper, UT
02.2015 - 08.2019
Scheduled and provided effective initial training of SAAS to clients; both in person and over video conference and phone conversations.
Provided additional training of software to clients within Northeast US and Eastern Canada territory, primarily over video conferencing and phone calls.
Consulted with clients within territory on effective use of software tools and streamlining of business model, processes, and practices.
Analyzed client’s data to improve ROI and then implemented better practices and procedures to accomplish end goals.
QA Analyst/Consultant
Green River Capital
Salt Lake City, UT
05.2013 - 12.2015
Coordinated with clients to ensure the meeting of fast, efficient order deadlines; handled disputes and customer concerns or misunderstandings.
Reviewed and analyzed BPOs as well as compared multiple BPOs for accuracy.
Organized and suggested listings and recent sales for local realtors throughout the US.
Prepared and presented market reconciliations and strategies for clients.
Education
Bachelor of Science - Software Engineering
Neumont College of Computer Science
Salt Lake City, UT
09.2019 - 09.2022
Bachelor of Arts - Spanish, Philosophy
Brigham Young University
Provo, UT
09.2009 - 06.2013
Skills
Distributed Systems Object Oriented Programming Microservices REST Spring Java C# Python Javascript React js HTML CSS Android Studio SQL NoSQL AWS