Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bradley Rands

Monongahela,PA

Summary

Responsive team leader with strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Department Supervisor

Lowes Home Improvment
Belle Vernon, PA
01.2024 - Current
  • Developed and implemented departmental policies and procedures.
  • Conducted performance reviews for staff members.
  • Monitored department operations to ensure productivity standards were met.
  • Oversaw the hiring process, including recruiting, interviewing, and onboarding new employees.
  • Provided coaching and mentoring support to team members.
  • Maintained detailed records of employee attendance and leave requests.
  • Resolved customer complaints in a timely manner.
  • Analyzed data to identify areas of improvement within the department.
  • Ensured compliance with all safety regulations across the department.
  • Facilitated communication between management, staff, and customers.
  • Collaborated with other departments to coordinate activities and resolve issues.
  • Established goals for each team member and monitored progress towards those objectives.
  • Trained employees on new processes or procedures as needed.
  • Managed inventory levels of supplies required for daily operations.
  • Participated in weekly meetings with senior leadership teams to discuss progress.

Frozen Food Lead

Giant Eagle
Finleyville, PA
04.2021 - 01.2023
  • Monitored daily inventory levels of frozen food products and ensured they met company standards.
  • Created and implemented strategies to increase sales of frozen food items.
  • Maintained a clean, organized, and well-stocked work area for the frozen food section.
  • Provided assistance to customers in selecting appropriate frozen food items.
  • Trained new employees on the proper use of equipment related to the handling of frozen foods.
  • Developed promotional plans and displays for featured frozen food items.
  • Ordered additional stock when necessary to keep shelves full of product.
  • Ensured that all labels were correct and up-to-date with pricing information.
  • Checked expiration dates on all products before stocking shelves or coolers.
  • Conducted regular checks for temperature control in freezers and coolers.
  • Performed quality assurance inspections on incoming shipments of frozen goods.
  • Resolved customer complaints regarding frozen food products in a timely manner.
  • Stayed abreast of industry trends, market changes, and new product offerings in order to inform customers about their options.
  • Worked closely with store management team to ensure that safety protocols were followed when handling frozen foods.
  • Assisted other departments with unloading deliveries containing perishable goods.
  • Managed inventory levels by tracking usage rates, ordering new stock as needed, and rotating older stock out first.

Assistant Store Manager

Giant Eagle
Finleyville, PA
02.2020 - 04.2021
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Created promotional campaigns to increase brand awareness and attract new customers.
  • Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
  • Coordinated with vendors to secure product availability at competitive prices.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Maintained inventory by checking merchandise to determine levels.

Stock Associate

Giant Eagle
Finleyville, PA
11.2016 - 01.2020
  • Organized shelves, racks, and displays to ensure merchandise was easy for customers to locate.
  • Assisted customers in locating products throughout the store.
  • Checked expiration dates on merchandise regularly and removed out-dated products from shelves immediately.
  • Verified that all price tags were correct before stocking merchandise on display areas.
  • Replenished stock levels when necessary by moving merchandise from backroom storage areas to sales floor locations.
  • Received shipments of new products, unpacked items, verified quantities against invoices, and stocked them on shelves.
  • Identified damaged goods upon receipt of shipment and reported them accordingly for returns or exchange purposes.
  • Collaborated with colleagues to ensure timely completion of tasks related to restocking shelves with merchandise.
  • Cleaned work area periodically including sweeping floors and dusting shelves.
  • Communicated with customers to answer questions.
  • Followed instructions to properly arrange merchandise items.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.

Produce Manager

Giant Eagle
Finleyville, PA
10.2012 - 12.2014
  • Developed and implemented systems to optimize inventory management, ensuring accurate stock levels of produce.
  • Monitored and maintained quality standards for all produce items, ensuring freshness and safety compliance.
  • Analyzed sales data to identify trends in customer purchasing habits, optimizing product selection accordingly.
  • Supervised staff members in the produce department, delegating tasks and training new employees.
  • Evaluated vendor performance to ensure timely delivery and competitive pricing of products.
  • Performed regular audits of perishables to guarantee shelf life and reduce spoilage costs.
  • Coordinated with other departments to ensure proper merchandising of produce items throughout store locations.
  • Created promotional displays for seasonal or special occasions, increasing sales volume through marketing efforts.
  • Established relationships with local farmers and suppliers to secure high-quality organic fruits and vegetables at reasonable prices.
  • Maintained records of purchases, storage temperatures, deliveries, invoices., for accuracy in financial reporting.
  • Resolved customer complaints promptly while maintaining a positive attitude towards customers.
  • Ensured compliance with health codes pertaining to sanitation practices within the produce department.
  • Reviewed daily sales reports identifying areas where sales are low so corrective action can be taken quickly.
  • Trained and coached new team members.
  • Received produce deliveries and unloaded produce.
  • Assisted customers with produce questions and special orders.
  • Trimmed, washed, and bundled produce.
  • Planned attractive displays, replenishing purchased items to maintain eye-catching appearance.
  • Provided clear, attractive and consistent signage.
  • Lead by example and took responsibility for all actions drive culture of performance excellence.

Stock Associate

Giant Eagle
Monongahela, PA
06.2007 - 04.2010
  • Maintained accurate inventory records by regularly performing stock counts and audits.
  • Organized shelves, racks, and displays to ensure merchandise was easy for customers to locate.
  • Received shipments of new products, unpacked items, verified quantities against invoices, and stocked them on shelves.
  • Assisted customers in locating products throughout the store.
  • Replenished stock levels when necessary by moving merchandise from backroom storage areas to sales floor locations.
  • Provided excellent customer service by responding promptly to inquiries regarding product availability, prices, features, benefits .
  • Checked expiration dates on merchandise regularly and removed out-dated products from shelves immediately.
  • Collaborated with colleagues to ensure timely completion of tasks related to restocking shelves with merchandise.
  • Identified damaged goods upon receipt of shipment and reported them accordingly for returns or exchange purposes.

Education

Certificate - Electrician

Penn Commercial Business/Technical School
Washington, PA
04-2016

Associate of Arts - Business Management

University of Phoenix
Tempe, AZ
06-2014

High School Diploma -

Ringgold Senior High School
Monongahela, PA
06-2009

Skills

  • Inventory Management
  • Time Management
  • Customer Service
  • Stock management
  • Workplace Safety
  • Staff Supervision
  • Scheduling expertise
  • Leadership skills
  • Policy Enforcement

Certification

  • OSHA 10

Timeline

Department Supervisor

Lowes Home Improvment
01.2024 - Current

Frozen Food Lead

Giant Eagle
04.2021 - 01.2023

Assistant Store Manager

Giant Eagle
02.2020 - 04.2021

Stock Associate

Giant Eagle
11.2016 - 01.2020

Produce Manager

Giant Eagle
10.2012 - 12.2014

Stock Associate

Giant Eagle
06.2007 - 04.2010

Certificate - Electrician

Penn Commercial Business/Technical School

Associate of Arts - Business Management

University of Phoenix

High School Diploma -

Ringgold Senior High School

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Bradley Rands