Mentored new supervisors, fostering leadership skills and professional growth.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
Maintained high safety standards to ensure secure workplace for all employees and visitors.
Collected, arranged, and input information into database system.
Supervisor
Lakeside Book Company
02.2022 - 07.2024
Oversaw daily operations, ensuring compliance with organizational policies and procedures.
Led team meetings to enhance communication and address workflow challenges.
Developed training programs to improve staff performance and service delivery.
Implemented quality assurance protocols to maintain high standards of care and support.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Production Supervisor
Tenneco, Inc
01.2006 - 02.2022
Company Overview: Manufacturer of automotive emissions controls and ride-control products and systems for Ford
Coordinates manufacturing related activities of an 8-cell production operation with 40-45 assemblers and 5 material handlers, including 2 finish line cells with direct shipment to Ford.
Interacts with human resources, quality, engineering and maintenance personnel.
Conducts training and cross-training, performance reviews and disciplinary actions.
Interviews and recommends employees for job bids.
Maintains a safe and clean work environment and compliancy with plant policies and procedures including requirements for QS9000 and ISO 14001.
Drives lean manufacturing methodologies with continuous improvement initiatives such as Six Sigma, JIT, 5S, and Kaizen events.
Justifies machine tools and process technology to improve quality, cost and efficiency as part of cell-based manufacturing.
Manages and monitors the relationship of downtime, changeovers, and process improvements as it directly relates to quality, efficiency and scrap.
Schedules production for all 3 shifts for assigned production cells, maintaining inventory control as related to cell operation utilizing Word, Excel, and SAP.
Anticipates issues and communicates upwards to determine corrective action, reduce bottlenecks, and increase efficiency.
Sign Maker
Affordable Signs Company
01.2006 - 01.2008
Designed and created signs and vehicle vinyl graphics for trucks, police and fire departments vehicles, and business signs.
Operated a graphic design computer and plotter.
Supervisor - Brake Line and Stamping Departments
Dexter Axle Company
01.2004 - 01.2006
Company Overview: Leading manufacturer of trailer axles and trailer brakes
Supervisor - Brake Line and Stamping Departments (2nd and 3rd shifts)
Supervised 60 production workers and assemblers of electric and hydraulic brakes and 10 employees in stamping department.
Entered production records using Excel to maintain parts list distribution.
Scheduled monthly production requirements.
Provided leadership and direction to employees.
Employment Services Coordinator
ARC of Noble County / Foundations, Inc
01.1998 - 01.2004
Company Overview: Directed the agency's employment services program in coordination with the Office of Vocational Rehabilitation and the Bureau of Developmental Disabilities Services.
Created job opportunities for participants and developed individualized employment plans for enrolled participants based on assessed level of ability and readiness for work.
Cultivated and maintained relationships with prospective employers, including outreach and attendance to employment fairs and connections with local businesses.
Coordinated recruitment with employers to ensure clients access to available services.
Established and maintained complete and accurate records of client participation and progress towards goals and objectives with the various agencies.
Supervised job coaches and oversaw job sites and employment for participants.
Supervisor
ARC of Noble County / Foundations, Inc
01.1992 - 01.2004
Company Overview: Provider of services to individuals with intellectual and developmental disabilities with pre-vocational services, community habilitation, and community employment services
Assisted participant in performing work functions in a way that fostered independence.
Performed task analysis of each task as needed and provided guidance to participant.
Instructed participant in complying with safety regulations, rules, and procedures.
Modified work area as much as allowable in order to meet participant's needs.
Instructed job site personnel to prepare for eventual transfer of supervision.
Evaluated and reported on participant's independent job performance.
Sheltered Workshop Supervisor
ARC of Noble County / Foundations, Inc
01.1993 - 01.1996
Supervised and coordinated activities of participants in sheltered workshop to train and improve vocational skills for gainful employment through productive work.
Monitored work performance at each participant's workstation with regard to functioning level, compatibility, areas of interest and skill, and behavior deviations.
Assigned individual to specific tasks, such as cleaning, sorting, assembling, repairing, or hand packing products or components.
Examined work piece visually to verify adherence to specifications, and to determine need for additional instruction or reassignment to simpler tasks.
Cooperated with the interdisciplinary team in developing individual program plans and in planning and implementing programs to maximize participants overall progress.