Brad Smith
2520 Monnie Place, Zanesville,Ohio
Summary
Dynamic law enforcement professional with extensive experience at Genesis Police Department and Licking County Sheriff's Office. Proven expertise in evidence collection and report writing, complemented by strong interpersonal communication skills. Successfully enhanced safety protocols and resolved critical incidents, demonstrating a commitment to protecting community integrity and fostering trust.
Overview
19
19
years of professional experience
Work History
Police Officer
Genesis Police Department
08.2020 - Current
- Ensure the safety of the hospital premises, assist in evacuations during times of danger, and check incoming and outgoing vehicles to stop the illegal transport of drugs and other hospital items.
- Protecting patients, staff, property, information, and the hospital's reputation, and responding to emergencies, criminal activity and disturbances to resolve issues.
Customer Care Supervisor
Spectrum
12.2012 - 01.2020
- Analyze statistical call center metrics and reports, identified areas to improve, implemented measures that improved service levels and achieved team objectives.
- Execute the quality assurance program though monitoring and audits. Set clear performance expectations with team and communicate successfully how performance goals are linked to company goals.
- Lead and/or attend meetings and cross functional committees for policy and process improvements.
Deputy Sheriff
Licking County Sheriff's office
11.2006 - 07.2012
- Investigated all elements of the crime; interview witnesses, victims and suspects; gather and marked all physical evidence; responsible for the custody and disposition of all evidence.
- Prepared detailed written records and reports while serving court documents and warrants.
- Created intake assessments and follow ups regarding highly confidential information.
Education
Bachelors degree - Criminal Justice
Kent State University
05-2003
Bachelors degree - Psychology
Kent State University
05-2003
Skills
- Evidence collection and report writing
- Arrest and detention
- Interpersonal communication skills
- Firearms proficiency
- Conflict resolution
- Crisis intervention and de-escalation
Websites
References
- Joey Carr, Police Officer, Genesis Police Dept, 740-562-3254
- Jon Paul Marshall, Owner, Patriot Companies, 740-617-6600
- Matt Carnes, EVS, Genesis Hospital, 740-509-8929
Timeline
Police Officer
Genesis Police Department
08.2020 - Current
Customer Care Supervisor
Spectrum
12.2012 - 01.2020
Deputy Sheriff
Licking County Sheriff's office
11.2006 - 07.2012
Bachelors degree - Criminal Justice
Kent State University
Bachelors degree - Psychology
Kent State University
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