brad thompson
Harrison
Summary
Highly skilled Lead Tire Technician with hands-on experience in tire installation, rotation, balancing, and repair. Strong leadership abilities coupled with proficiency in troubleshooting and diagnosing issues. Committed to maintaining safe work environment while ensuring customer satisfaction. In previous roles, implemented efficient workflows resulting in increased productivity and streamlined operations. Great customer service skills and understanding the guests needs.
Enthusiastic professional seeking to leverage experience in promoting companies in positive way and developing mass communications messages. Passionate for devising promotional and informational messages to build brand image, inform general public of promotions and initiatives and influence targeted audiences. Astute in utilizing metrics to monitor campaign results.
Skilled in crafting compelling narratives that enhance brand visibility and foster public engagement. Background includes managing successful PR campaigns, crisis communication, and media relations across various platforms. Strengths include strategic planning, content creation, and stakeholder communication. Made significant impacts by elevating brand awareness and improving client relationships through targeted public relations strategies.
Overview
2026
2026
years of professional experience
2018
2018
years of post-secondary education
Work History
Lead Tire Technician
Tirediscounter
Harrison
04.2020 - Current
- Conducted tire installations and replacements for various vehicle types.
- Inspected tires for wear, damage, and proper inflation levels.
- Assisted customers with selecting appropriate tires for their vehicles.
- Providing excellent customer satisfaction and customer service.
- Answering phones, cashing out guests and working on computers.
- Managing data
- Educated customers on tire maintenance and care practices.
- Collaborated with team members to streamline tire service operations.
- Maintained tools and equipment to ensure optimal performance and safety.
- Trained new technicians on safety protocols and operational procedures.
- Provided technical advice to customers regarding tires, wheels and related services.
- Researched product information for customer inquiries regarding availability, pricing and application requirements.
- Identified potential problems with vehicles prior to repair through visual inspection.
- Built positive relationships with customers by providing excellent customer service.
- Generated estimates for customers based on specific needs.
- Operated specialized equipment such as lifts, jacks and air compressors safely and efficiently.
- Assisted in training of other technicians in the proper use of tire changing equipment.
- Completed paperwork accurately for invoicing purposes.
- Conducted daily safety checks on all equipment used in the shop.
- Ensured that all work was completed according to company standards.
- Followed company policies and procedures when performing tasks.
- Communicated effectively with customers regarding any additional necessary repairs or services.
- Developed a strong working knowledge of different types of tires and their applications.
- Lead team meetings to discuss best practices for servicing various types of tires.
- Updated job status reports with detailed notes on work performed each day.
Shift Leader
Bob Evans Restaurant
Harrison
02.2019 - 10.2020
- Supervised daily operations and ensured team adherence to safety protocols.
- Trained new employees on procedures and customer service standards.
- Managed inventory levels and organized stock for efficient workflow.
- Resolved customer complaints promptly to maintain service quality.
- Coordinated shift schedules and delegated tasks to team members.
- Conducted regular team meetings to discuss performance and expectations.
- Assisted in implementing process improvements to streamline operations.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
- Supervised and led employees to maintain productivity and customer service levels.
- Checked orders for quality and completeness.
Culinary Student
Diamond oaks
Harrison
- Prepared diverse dishes using various cooking techniques and ingredients.
- Assisted in menu planning and recipe development for special events.
- Maintained cleanliness and organization of kitchen tools and workstations.
- Executed food safety protocols to maintain high hygiene standards.
- Demonstrated knife skills and proper food handling techniques to peers.
- Created garnishes and presentations to enhance dish appeal and professionalism.
- Participated in culinary competitions to showcase skills and creativity.
- Collaborated with chefs to create new menu items.
- Conducted regular maintenance on kitchen equipment such as ovens and stoves.
- Trained new staff in proper kitchen safety procedures and techniques.
Education
Culinary
Diamond Oaks
Harrison, OH 01.2015 - 07.2016
Harrison Highschool
Harrison, OHSkills
- Tire installation
- Equipment maintenance
- Vehicle inspection
- Customer service
- Team building
- Process improvement
- Inventory management
- Shift supervision
- Data management
- Effective communication
- Problem resolution
- Training others
- Safety compliance
- Time management
- Safety protocols adherence
- Wheel alignment mastery
- Brake system basics
- Tire installation expertise
- Suspension systems
- Pneumatic tools operation
- Tire balancing proficiency
- Preventative maintenance
- Efficient communication
- Advanced troubleshooting
- Shop cleanliness
- Diagnostic skills
- Technical training
- Work order processing
- Mounting expertise
- Facility cleaning
- Brake system service
- Hand tools proficiency
- Brake system inspection
- Vehicle lifting
- Brake repairs
- Punctuality
- Repair logging
- New tire installation
- Tire balancing
- Leak repair
- Oil changes
- Air compressor operation
- Tire mounting
- Safety procedures
- Fluid checks
- Maintenance management
- Wheel balancing
- Rotation and balancing
- Vehicle repair
- Machinery operation
- Parts lubrication
- Hydraulic jack usage
- Time tracking
- Diagnostic
- Commercial vehicle work
- Troubleshooting
- Torque wrench operation
- Pressure monitoring
- Issue resolution
- Tire sensor resets
- Professional demeanor
- Inventory maintenance
- Patch fixing
- Inspection skills
- Proper tire inflation
- Machine operation
- Tire inflation
- Balancing
- Decision-making
Timeline
Lead Tire Technician
Tirediscounter
04.2020 - Current
Shift Leader
Bob Evans Restaurant
02.2019 - 10.2020
Culinary
Diamond Oaks
01.2015 - 07.2016
Culinary Student
Diamond oaks
Harrison Highschool
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