Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Brad Trautmann

Belle Fourche,SD

Summary

Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.

Overview

16
16
years of professional experience

Work History

Security Supervisor

Buffalo Chip
Sturgis , SD
08.2008 - Current
  • Developed and implemented preventative measures against accidents, thefts and other risks.
  • Upheld strict confidentiality regarding sensitive information and security measures.
  • Collaborated closely with law enforcement agencies to provide assistance during investigations or emergencies.
  • Conducted site reviews and security audits and made recommendations to management based on findings.
  • Reviewed incident reports submitted by subordinates for accuracy and completeness.
  • Provided security team leadership and contributed to on-call duties.
  • Supervised team of security personnel, ensuring compliance with all safety protocols and procedures.
  • Maintained accurate records of security incidents and responses for compliance purposes.
  • Monitored security operations to ensure compliance with established procedures and standards.
  • Supervised property entrances and exits and monitored employee safety.
  • Managed staff schedules for shifts and events to minimize overtime costs.
  • Conducted regular patrols of the premises to identify potential threats or safety hazards.
  • Evaluated performance of security staff and provided constructive feedback.
  • Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
  • Facilitated communication between security team and other departments for a cohesive environment.
  • Reviewed security practices prior to events and identified potential weaknesses.
  • Interacted regularly with other departments within the organization to promote collaboration between teams.
  • Coordinated with law enforcement and emergency responders during security incidents.
  • Used two-way communication to generate enthusiasm and foster atmosphere receptive to open exchange.
  • Led and directed investigations of accidents, thefts and property loss on premises.
  • Coordinated security efforts for special events and high-profile visits.
  • Coordinated with vendors to ensure timely delivery of materials, equipment, and services related to security operations.

Cashier

Bj's Country Store
Sturgis , SD
06.2024 - 12.2024
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Welcomed customers, offering assistance to help find store items.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Helped customers find specific products, answered questions, and offered product advice.

Cashier Assistant Manager

SmokesnThings
Sturgis, SD
09.2023 - 06.2024
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Maintained accurate records of financial transactions using POS systems or manual registers.
  • Managed the store's inventory levels by conducting regular audits and ordering new stock as needed.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Identified potential theft risks within the store environment by monitoring suspicious activity.
  • Ensured compliance with relevant laws and regulations related to cash handling operations.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Assisted customers with questions, complaints, and issues regarding their purchases or accounts.

Cashier

BJ's Country Store
Sturgis, SD
11.2022 - 09.2023
  • Counted and balanced cashier drawers.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Answered customer inquiries regarding store policies and procedures.

Wool Handler

Self Employed Web
Sturgis, SD
09.2018 - 04.2019
  • Inserted production materials into machine properly to enhance production output.
  • Weighed and measured wool bales to ensure accuracy of inventories.
  • Maintained a clean work environment by sweeping floors and removing debris from machinery areas.
  • Performed minor repairs on equipment when necessary.

Construction Worker

Andy Coyle Construction
Spearfish , SD
06.2016 - 08.2018
  • Cleaned or prepared construction sites to eliminate hazards.
  • Used laser measuring tools to calculate lengths, widths, and heights.
  • Assisted with diverse construction challenges to help team and customer.
  • Completed carpentry work and installed crown molding and wood flooring to meet customer preferences.
  • Coordinated with other workers onsite to ensure efficient completion of tasks.
  • Installed formwork for concrete structures according to specifications.
  • Controlled traffic passing near, in or around work zones.
  • Positioned, aligned or sealed concrete wall sections or pipes.
  • Inspected sites before and after construction projects.
  • Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
  • Lubricated, cleaned or repaired machinery or equipment.
  • Utilized two-way radios and hand signals to coordinate communication between equipment operators.
  • Measured distances accurately using tape measures or laser measuring devices.
  • Understood how to operate and maintain job site equipment safely and for maximum productivity.
  • Repaired damaged structures with appropriate materials including wood and metal components.
  • Utilized power tools such as saws, drills and sanders when necessary on projects.
  • Followed blueprints or engineering plans to determine the best methods of assembling structures.
  • Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
  • Mixed concrete, mortar and other materials to prepare building material.
  • Operated equipment with strong focus on safety and ground communication.

Education

High School Diploma -

Belle Fourche High School
Belle Fourche, SD
05-2002

Skills

  • Drawer balancing
  • Returns processing
  • Product restocking
  • Issue resolution
  • Loss prevention
  • Point-of-sale system operation
  • Customer relations
  • Cash management
  • Money handling
  • Upselling techniques
  • Daily status reports
  • Skilled in conflict resolution
  • Threat assessment
  • Weapons screening
  • Policy enforcement
  • Law enforcement collaboration
  • Volunteer firefighter

Affiliations

  • I am part of the Northern Hills Prospectors Served as Vice President For two years before becoming President for three years

References

References available upon request.

Timeline

Cashier

Bj's Country Store
06.2024 - 12.2024

Cashier Assistant Manager

SmokesnThings
09.2023 - 06.2024

Cashier

BJ's Country Store
11.2022 - 09.2023

Wool Handler

Self Employed Web
09.2018 - 04.2019

Construction Worker

Andy Coyle Construction
06.2016 - 08.2018

Security Supervisor

Buffalo Chip
08.2008 - Current

High School Diploma -

Belle Fourche High School

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Brad Trautmann