Brad Wallace
Summary
Dynamic with proven success, excelling in project management and strategic business development. Recognized for maintaining OSHA compliance and achieving accurate inventory levels. Proficient in software, demonstrating strong communication skills and a detail-oriented approach to enhance operational efficiency and customer satisfaction.
Overview
2026
2026
years of professional experience
Work History
Office Manager & Production Assistant
Chemsolv, Inc
10.2020 - 08.2025
- Assisting in overseeing the daily operations of the Piney Flats, TN satellite location of Chemsolv, Inc (Chemical Production and Distribution) headquartered in Roanoke, VA
- Maintains all the daily customer billings
- Ensures transfer orders to Roanoke are accurate and there is enough product coming to fill the days orders
- Maintains all inventory, making sure the on-hand quantities are accurate and the product is in the correct warehouse location
- Pulls/fills orders when needed
- Routes truck drivers (4 total) to their daily routes for deliveries
- Close contact with sales reps and order entry in making certain all orders are accurate and there is no backordered product
- Maintains all the chemicals of interest that are listed by the Department of Homeland Security
- Maintains all the rules and regulations by state and federal agencies for proper chemical production and storage
- Took all the educational seminars and training events to get my HazMat OSHA HAZWOPER certification
- CPR and Heartbeat Defibrillator certified
- Manages all truck issues, from repairs to preventative maintenance, and updates on their tracking software Reveal ELD and PeopleNet
- Proficient with Chempax and DocRecord software
- Helps with special projects for the Piney Flats store or for the Roanoke location
- Assists in making sure location store stays OSHA compliant
- Analyzes sales trends to evaluate stocking levels of fast-moving products
- Forklift trained/certified/licensed
Production and Manufacturing Coordinator
Hospitality Mints
07.2019 - 05.2020
- Manages and maintains all aspects of the candy production process
- Insures proper amount of labor in each department to fill the daily order log while keeping all expenditures with the allotted budget
- Verifying all employee timesheets
- Assist in the hiring process of new employees
- Assist in the discipline of employees as needed
- Handling all conflicts and questions of the employees as they occur
- Maintaining proper levels of all stocked product
Order Efficiency & Processor
Hospitality Mints
09.2018 - 07.2019
- Enter and maintain all ASI, EDI, repeat, truck, retail, and international candy orders
- Ensure very close Accuracy of the orders to reduce returns and loss
- Track order deliveries for customers
- Set up trucks for deliveries and shipments
- Ensure payments are collected for the orders
- Maintain excellent customer service
- Assist in gathering, processing, shipping, and tracking candy sample orders for perspective customers throughout the country on the direction of the sales team in the field
Parts/Store Manager
Carolina Caterpillar (CAT)
09.2014 - 08.2018
- Overseen all parts ordering for the service techs
- Processed all phoned, faxed, and emailed parts orders
- Handled all customer walk-ins
- Managed the retail floor, key holder, and closed the store every evening
- Maintained all cash, account, and credit card sales and made deposits
- Analyzed sales trends and maintained accurate inventory for the dealership
- Maintained accurate levels of essential inventory to reduce down-time
- Kept large national accounts in good standing with CAT for customers
- Grew the branch profitability every year
- Managed large in-shop and field repairs such as rebuilds and large accessory installations as it related to parts used, labor, travel, and cost calculations to determine profitability
- Manged all insurance, warranty, and private loss claims and helped negotiate commission terms with corporate
Assistant Operations Manager
WJ Office Furniture-Machine Purchasing/Service Coordinator
2002 - 2014
- Entered, processed, and analyzed accounts receivable/payable invoices from multiple vendors for payment, giving close attention for inaccuracies and charge backs
- Processed returns for all products that were damaged during shipment
- Recovered past due invoices from customers and negotiated terms to everyone's satisfaction
- Ordered, tracked, received and set up installation, and conducted all billing for the company
- Maintained logistic standards and kept excessive spending on unneeded products to a minimum
- Supervised service technicians, delivery employees, and furniture project installers
- Kept inventory of copy machine toners and machine parts for customers to help eliminate down time
- Took service calls and dispatched technicians to customers, while maintaining one of the highest response times in the service industry
- Was an intricate member during 2008, the Best Year of WJ Office in its 30 years of business
Education
Business Computer Systems Technology
Northeast State Community College
Blountville, TNSkills
- Communications: Inner office with customers & suppliers via phone or email and personable and strategic listener with excellent verbal and written communication skills
- Business Development: Strategic planning, developing and growing business partnerships
- Business application software knowledge (Word, Excel, Access, Goldmine, DDMS, SSI, JobTrack, SAP, POS, FACTS, ChemPax, DocRecord, etc)
- Detail Oriented: Concise with attention to detail, self-starter, quick learner, and was raised on the work ethic to do the best you can all the time
- Project Management: Planning, leading and managing multiple projects
Timeline
Office Manager & Production Assistant
Chemsolv, Inc
10.2020 - 08.2025
Production and Manufacturing Coordinator
Hospitality Mints
07.2019 - 05.2020
Order Efficiency & Processor
Hospitality Mints
09.2018 - 07.2019
Parts/Store Manager
Carolina Caterpillar (CAT)
09.2014 - 08.2018
Assistant Operations Manager
WJ Office Furniture-Machine Purchasing/Service Coordinator
2002 - 2014
Business Computer Systems Technology
Northeast State Community College
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