Brad Wojcik
Summary
I have been involved in the computer industry since the age of 5, working in my father's computer shop and gaining hands-on experience in hardware repair and virus removal. My interest in networking grew as I started running dedicated servers from another computer for a video game I was playing when I was 11. Through extensive research and hands-on testing, I acquired a significant amount of knowledge. By the age of 16, I was independently handling service calls, troubleshooting printers, and addressing basic router issues. I strongly express a strong passion for Information Technology (I.T.) and a determination to continually learn and improve as a technician.
Overview
16
16
years of professional experience
1
1
Certification
Work History
IT Field Technician
Field Nation
Columbia, MO
01.2019 - Current
- General Freelanced IT services such as network and/or hardware repair.
- Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
- Run new ethernet cable and terminate ends for clients.
- Reduced downtime for clients with prompt response to technical issues and effective problem-solving skills.
- Worked with major corporations such as Walmart, McDonald's and Gap.
- Collaborated with cross-functional teams to develop IT solutions that met business requirements and objectives.
- Established a strong professional reputation with clients through consistent delivery of high-quality service and technical expertise.
- Coordinated teams on large projects to get jobs done in a timely manner.
Network Installation Technician
pcCashdrawer
Osage Beach
01.2017 - 01.2018
- Install POS systems, run low voltage wiring, network/system upgrades and general computer/network troubleshooting
- Perform roll outs for Party City, Buckle and Armani retail stores.
- Obtained a CDL and did roll outs in a bus all around the country.
- Boots on the ground on most jobs and worked with various different teams to get projects done.
- First hand customer service experience.
Technician/Web Master
L&B Electronics
Eldon, MO
01.2016 - 01.2018
- Install and assist with two way radio communication systems for first responders and 911 centers.
- Install control consoles at base stations and repeater sites.
- Updated the web site weekly.
- Set up, test and install storm sirens and mobile radios.
Computer Repair Technician
Ozark Computer Clinic
Lake Ozark, MO
01.2014 - 01.2016
- Computer and laptop repair/upgrades and home network services such as diagnose/repair network issues.
- Improved system performance for users by performing regular maintenance tasks, such as cleaning, updates, and upgrades.
- Developed expertise in various operating systems, hardware components, and software applications to better serve clients'' needs.
- Built long-term relationships with clients by offering exceptional customer service and follow-up assistance when needed.
- Assisted in training new technicians, sharing knowledge of best practices and troubleshooting techniques for improved team performance.
- Stayed up-to-date with industry trends and advancements in technology to provide relevant advice to customers on potential upgrades or improvements they could make to their systems.
Technician
TechForce PC Services
Lafayette, TN
01.2008 - 01.2011
- PC and Laptop repair, diagnose and troubleshoot clients computers and home network systems
- Virus and malware removal, Data Recovery, Upgrades, etc.
Education
GED -
Macon County High School
Lafayette, TN01.2011
Skills
- Low Voltage
- Computer Networking
- Troubleshooting
- Microsoft Windows
- Hardware Diagnostics
- CCTV
- Technical Support
- Hardware Installation
- Printer Maintenance
- Data Recovery
- Teamwork and Collaboration
- LAN
- Printers and peripherals
- Adobe Photoshop
- Adobe Premiere Pro
- Vegas Pro Video Editing
Certification
Google IT Support Professional
ID: A5UMYATHETUL
Assessments
- Management & leadership skills: Planning & execution, Proficient, Planning and managing resources to accomplish organizational goals
- Basic maintenance and repair, 2023-04-01, Proficient, Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
- Technical support: Customer situations, 2023-06-01, Proficient, Responding to technical support situations with sensitivity
- Work style: Reliability, 2023-04-01, Proficient, Tendency to be reliable, dependable, and act with integrity at work
- Technical support, 2023-04-01, Proficient, Performing software, hardware, and network operations
Penetration Testing
Flipper Zero, WiFi Pineapple, Kali Linux
Timeline
IT Field Technician
Field Nation
01.2019 - Current
Network Installation Technician
pcCashdrawer
01.2017 - 01.2018
Technician/Web Master
L&B Electronics
01.2016 - 01.2018
Computer Repair Technician
Ozark Computer Clinic
01.2014 - 01.2016
Technician
TechForce PC Services
01.2008 - 01.2011
GED -
Macon County High School