Diligent and highly experienced server, with proven expertise in several areas of employment. Skilled in inventory management and delivering exceptional customer service, I excel in high-pressure environments, ensuring seamless operations and positive guest interactions. Committed to quality control and effective team collaboration, I consistently remain positive, and Im always eager to learn and grow.
Overview
4
4
years of professional experience
Work History
Event Assistant
Tommy Giaime Luxury Weddings and Events
Fort Myers, Florida
08.2025 - Current
Supported event setup and teardown, ensuring efficient operations.
Maintained inventory of event materials and equipment supplies.
Organized event materials such as signage, decorations, catering supplies, and audio-visual equipment.
Provided customer service assistance before, during, and after events.
Monitored event progress to identify potential risks or issues that could arise.
Server/Restaurant Waiter
Juicy Lucy's Steakhouse
Glenwood Springs, Colorado
08.2022 - 07.2025
Operated POS terminals to input orders, split bills, and calculate totals.
Responded to customer inquiries and resolved issues with professionalism.
Took accurate orders and communicated them to kitchen staff promptly.
Provided friendly service and assistance to customers throughout dining experience.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Handled money transactions accurately while following company procedures for handling cash payments.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Responded efficiently to guest inquiries and complaints in a professional manner.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Checked food before serving it to customers.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Host/Expo Runner
88 Grill
New Castle, Colorado
05.2021 - 08.2022
Assisted servers by communicating guest needs and special requests promptly.
Maintained cleanliness and organization of the host stand and waiting area.
Greeted guests and gathered information to seat groups or place on waitlist.
Maintained cleanliness of lobby area, including wiping down tables and chairs.
Managed incoming calls during busy shifts.
Took reservations over phone and in person.
Contributed to team efforts by accomplishing related tasks as needed.
Education
High School Diploma -
Coal Ridge High School
New Castle, Colorado
05-2025
Skills
Event coordination
POS system operation
Inventory management
Team collaboration
Positive guest interactions
Responsible beverage service
Quality control
Tableside etiquette
High volume dining
Dining customer service
Cash handling
Safe food handling
Order management
Menu memorization
Conflict resolution
Affiliations
Networking
Community involvement
Athletic involvement
Fundraising efforts
Informal volunteering
References
Nieves Santana
(970) 930-0736
Relation: GM of Juicy Lucy's Steakhouse (Prior place of employment)