Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Braden Bibbee

Vienna,WV

Summary

Experienced Shift Manager with a proven track record at Charter Foods LLC, excelling in employee onboarding and training while enhancing customer satisfaction. Skilled in precise cash management and collaborative decision-making, While accurately and routinely posting a weekly team schedule. I effectively resolved escalated issues and improved team performance through strategic delegation and quality assurance practices.

Overview

6
6
years of professional experience

Work History

Shift Manager

Charter Foods LLC
04.2019 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Shift Supervisor

Firehouse Subs
03.2021 - 08.2021
  • I was hired on as a temp manager to train new coming employees on daily functions of the store. My responsibilities included but were not limited to.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store closing procedures and balanced tills as well as safe deposits.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.

Crew Lead

Ruby's Salad Hause
01.2020 - 08.2020
  • Lead a team of 5 crew members in a kitchen atmosphere.
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored team members to verify work quality and address concerns.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.
  • Loaded and unloaded materials onto trucks and trailers.

Education

No Degree - History

West Virginia University
Morgantown, WV

High School Diploma -

Parkersburg High School
Parkersburg, WV
06-2020

Skills

  • Collaborative decision-making
  • Customer service focus
  • Employee onboarding and training
  • Precise cash management
  • Opening and closing procedures
  • Punctual and reliable
  • Handling customer complaints
  • Training and mentoring
  • Quality assurance
  • Inventory control
  • Staff development
  • Schedule management
  • Hiring and recruiting

Languages

English
Native or Bilingual
Italian
Limited Working

Timeline

Shift Supervisor

Firehouse Subs
03.2021 - 08.2021

Crew Lead

Ruby's Salad Hause
01.2020 - 08.2020

Shift Manager

Charter Foods LLC
04.2019 - Current

No Degree - History

West Virginia University

High School Diploma -

Parkersburg High School

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