Summary
Overview
Work History
Education
Skills
Timeline
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Braden Campbell

Natrona Heights,PA

Summary

I am a motivated employee who is dedicated and experienced in providing a high level of customer service with a passion for client-facing careers.

Overview

8
8
years of professional experience

Work History

Lead Teller

KeyBank
Pittsburgh, PA
02.2023 - Current
  • Monitored daily cash levels in the vault and reconciled discrepancies.
  • Used knowledge of cash flow to maintain and order cash for the branch.
  • Tracked inventory levels of supplies necessary for daily operations.
  • Identified potential fraud risks or suspicious activities within the branch's financial accounts.
  • Resolved customer complaints in a timely manner while ensuring compliance with banking regulations.
  • Welcomed customers and offered pleasant service during entire transaction.

Teller

KeyBank
Pittsburgh, PA
11.2022 - 02.2023
  • Received and processed client transactions, including deposits, withdrawals, loan payments and other banking services while providing excellent customer service.
  • Verified clients' identification to ensure compliance with laws and regulations.
  • Balanced cash drawers on a daily basis.
  • Answered clients' questions about their accounts as well as our products and services.
  • Identified fraudulent activity or suspicious behavior and took the appropriate action.

Server Supervisor

Revel Systems
Pittsburgh, PA
07.2021 - 12.2022
  • Monitored dining room activities to ensure customer satisfaction.
  • Coordinated with staff members to ensure smooth operations during peak hours.
  • Trained new servers on proper food handling techniques.
  • Assisted in resolving customer complaints promptly and professionally.
  • Provided guidance and direction to employees throughout their shift.

Server

Eat N Park
Natrona Heights, PA
10.2016 - 06.2021
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Education

High School Diploma -

Highlands Hight School
Natrona Heights
06-2017

Some College (No Degree) - General Studies

Community College of Allegheny County
Monroeville

University of Pittsburgh
Pittsburgh, PA

Skills

  • Excellent Customer Service
  • Critical Thinking
  • Multi-tasking
  • Teamwork
  • Punctual and Reliable
  • Relationship-building with Clients

Timeline

Lead Teller

KeyBank
02.2023 - Current

Teller

KeyBank
11.2022 - 02.2023

Server Supervisor

Revel Systems
07.2021 - 12.2022

Server

Eat N Park
10.2016 - 06.2021

High School Diploma -

Highlands Hight School

Some College (No Degree) - General Studies

Community College of Allegheny County

University of Pittsburgh

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Braden Campbell