BRADEN C. RICHARDS
Lynchburg
Summary
Results-driven healthcare and sales professional with a robust foundation in biomedical sciences, patient care, and clinical operations. Demonstrates a consistent track record of educating both patients and healthcare providers, building treatment adherence, and delivering measurable sales performance. Highly skilled in coordinating comprehensive treatment plans, navigating insurance systems, and managing high-level client relationships. Experienced in medical device research, FDA documentation, and provider training. Brings a unique ability to bridge the gap between clinical knowledge and sales success. Aspiring to transition into medical device or pharmaceutical sales to leverage a decade of hands-on patient interaction and administrative coordination with a strategic business mindset. Recognized for adaptability, communication, and a passion for delivering impactful healthcare solutions.
Overview
9
9
years of professional experience
Work History
Dental Assistant
Lynchburg Dental Group
05.2023 - Current
- Assist in complex clinical procedures including extractions, implants, root canals, crown placements, and restorative treatments
- Educate patients on diagnosis, treatment options, follow-up care, and preventive oral health practices
- Collaborate with dentists to present and review comprehensive treatment plans, improving patient understanding and case acceptance
- Manage insurance verification, pre-authorizations, claims processing, and coordination of in-house discount plans for patients with financial constraints
- Act as a liaison between patients and third-party dental laboratories to ensure efficient communication and timely delivery of prosthetics
- Consult with dental supply sales representatives to maintain inventory levels, evaluate product upgrades, and support practice efficiency
- Foster a patient-centered care environment through effective communication, comfort techniques, and consistent follow-up
Airway Intelligence Technician
Vivos Therapeutics
01.2019 - 10.2022
- Company Overview: Remote
- Developed and prepared over 1,500 airway and craniofacial diagnostic reports using 2D/3D imaging, biometric analysis, and growth metrics
- Provided ongoing educational support to over 135 physicians, helping them interpret diagnostics and integrate therapy into practice
- Facilitated onboarding and product training sessions with clinicians, introducing innovative airway treatment technologies
- Coordinated case presentations for patient onboarding and maintained clinical documentation for FDA reporting and compliance
- Managed patient demographics, reporting, and follow-up in Zoho CRM to track sales outcomes and provider engagement
- Partnered with billing departments to ensure accurate insurance coding and improve turnaround times for reimbursement
- Remote
TMJ and Sleep Therapy Assistant
Vivos Therapeutics
08.2017 - 01.2019
- Conducted patient consultations and case presentations, providing education on oral appliance therapy for TMJ and sleep disorders
- Supported physicians through clinical trial phases, documenting treatment protocols and tracking patient progress to support regulatory submissions
- Delivered in-office training for both patients and new clinical staff on proper device use and care
- Coordinated insurance verification and pre-treatment financial planning to reduce barriers to treatment acceptance
- Maintained meticulous clinical documentation and aligned workflow with HIPAA and FDA standards
Sales Representative
Vector Marketing Corporation
01.2016 - 04.2016
- Presented high-impact product demonstrations for Cutco Cutlery, converting leads into loyal customers
- Employed consultative selling techniques to understand customer needs and deliver tailored product solutions
- Achieved top-tier sales performance within the region, recognized for closing efficiency and client satisfaction
- Managed independent appointment setting, follow-ups, and personal sales pipeline with minimal supervision
Education
M.S. - Biomedical Science
Liberty University
05.2023
B.S. - Biology
Utah Valley University
05.2022
Skills
- Zoho CRM management
- Salesforce
- Healthcare provider education
- Patient Education
- Insurance Billing Verification
- Treatment Planning
- Case Presentation
- HIPAA Compliance
- Quality assurance in FDA standards
- Medical device development
- Strategic Sales
- Effective communication
- Clinical Workflow Management
- Oral Health Product Knowledge
- Microsoft Office Suite
- Google Workspace
Certifications And Skills
- CRM Platforms: Zoho CRM, Salesforce
- Provider & Patient Education
- Insurance Billing & Verification
- Treatment Planning & Case Presentation
- HIPAA & FDA Compliance
- Strategic Sales & Communication
- Clinical Workflow Management
- Oral Health Product Knowledge
- Microsoft Office Suite, Google Workspace
Languages
English
Native or Bilingual
Albanian
Native or Bilingual
Timeline
Dental Assistant
Lynchburg Dental Group
05.2023 - Current
Airway Intelligence Technician
Vivos Therapeutics
01.2019 - 10.2022
TMJ and Sleep Therapy Assistant
Vivos Therapeutics
08.2017 - 01.2019
Sales Representative
Vector Marketing Corporation
01.2016 - 04.2016
B.S. - Biology
Utah Valley University
M.S. - Biomedical Science
Liberty University
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