BRADEN DIAMOND
Little Rock,AR
Summary
Financial services professional with 7+ years of experience across business banking, lending, portfolio management, and client education. Experienced translating complex financial products, credit requirements, and regulated processes into clear guidance for business owners and affluent clients. Currently manage businesses with $1MM-$5MM in annual revenue and coordinate $250K+ commercial lending and commercial real estate requests across credit, treasury, product, and risk partners. Seeking to bring deep financial-services subject-matter experience to communications focused on lending and financial access.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Business Relationship Manager
JPMorgan Chase
North Little Rock, AR
05.2026 - Current
- Manage a portfolio of businesses with $1MM-$5MM in annual revenue and relationship deposits exceeding $100K, serving as a primary relationship contact and translating credit, liquidity, deposit, and treasury needs into clear recommendations and next steps.
- Guide business owners through commercial lending requests exceeding $250K by explaining documentation requirements, borrowing purpose, process expectations, and next steps while coordinating with credit partners through review and approval.
- Coordinate commercial real estate financing and other complex credit needs across clients, credit partners, treasury, and product specialists, maintaining clear communication between stakeholders and helping requests progress efficiently.
- Monitor relationship activity and changing business conditions, communicate servicing and risk requirements, and maintain KYC/AML, documentation, and internal-control standards.
Private Client Banker
JPMorgan Chase
Little Rock
10.2025 - 05.2026
- Managed a portfolio of approximately 263 affluent households, including business owners, representing about $4M in deposits and $11M in investment assets; communicated banking, lending, and wealth solutions and coordinated specialist support.
- Partnered with business banking, lending, and investment specialists on complex client needs, helping ensure consistent communication while maintaining risk and compliance standards.
Relationship Banker
JPMorgan Chase
North Little Rock
08.2022 - 10.2025
- Managed 200+ client relationships, translating financial and lending needs into clear solutions and coordinating support across banking and credit partners.
- Improved onboarding efficiency through digital workflows, reducing processing times by 25%, and trained new bankers on internal procedures, controls, and client-service expectations.
Relationship Manager, Lending Specialist; Relationship Banker; Customer Service Representative
Bank of America
North Little Rock, AR
09.2019 - 09.2022
- Progressed through customer service, relationship banking, and lending-focused roles, supporting consumer and small-business financial needs across deposits, credit, and lending solutions.
- Assessed borrowing needs, explained financing options, requirements, and lending processes in clear language, and maintained accurate documentation and compliance standards.
- Prioritized a high-volume pipeline of client requests and coordinated with internal partners to resolve account and lending issues while keeping clients informed throughout the process.
Education
Associate of Science - Business
Pulaski Technical College
North Little Rock, ARSkills
- Financial Services
- Communications
- Lending & Credit
- Client Education
- Stakeholder Management
- Cross-Functional Partnership
- Business Banking
- Commercial Lending
- Commercial Real Estate
- Risk & Compliance
- Training & Presentation
- Portfolio Management
- KYC/AML
Personal Information
Title: FINANCIAL SERVICES | LENDING COMMUNICATION | CLIENT & STAKEHOLDER ENGAGEMENT
Certification
FINRA Securities Industry Essentials (SIE), FINRA Series 6, FINRA Series 63, Arkansas Health & Life Insurance License
Timeline
Business Relationship Manager
JPMorgan Chase
05.2026 - Current
Private Client Banker
JPMorgan Chase
10.2025 - 05.2026
Relationship Banker
JPMorgan Chase
08.2022 - 10.2025
Relationship Manager, Lending Specialist; Relationship Banker; Customer Service Representative
Bank of America
09.2019 - 09.2022
Associate of Science - Business
Pulaski Technical College