Braden Fantz
PHOENIX,AZ
Overview
4
4
years of professional experience
Work History
Team Lead - IT Procurement
SimonMed Imaging
Scottsdale, AZ
01.2025 - Current
- Facilitated communication between internal departments and I.T. Vendors to streamline operations.
- Monitored inventory levels and ordered supplies as needed.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Collaborated closely with the operations and project management departments to achieve project objectives and meet deadlines.
- Traveled when necessary to new location openings out of state, as the IT site contact whenever new sites launched
I.T. Helpdesk Support Tier II
SimonMed Imaging
Scottsdale, AZ
12.2022 - 01.2025
- Worked alongside my Tier II peers as a team whenever stat escalations were brought to us.
- Able to pivot tasks and priorities for escalated needs at the request of the company.
- Recognized by management for organization and efficiency, I began working closely with Inventory for the deployments and orders of hardware devices.
I.T. Helpdesk Support Tier I
SimonMed Imaging
Scottsdale, AZ
08.2021 - 12.2022
- Delivered technical support for hardware and software issues to end-users.
- Managed ticketing system to prioritize and track support requests efficiently.
- Communicated efficiently to provide good customer service while resolving technical issues.
Education
Associate of Applied Science - Computer Information Systems
Maricopa Community Colleges, Paradise Valley Community College
Phoenix, AZ05-2021
Skills
- IT procurement and vendor management
- Asset and license management
- Project coordination
- Analytical thinking
- Effective communication
- Adaptability
- Strategic planning
- Relationship building
Timeline
Team Lead - IT Procurement
SimonMed Imaging
01.2025 - Current
I.T. Helpdesk Support Tier II
SimonMed Imaging
12.2022 - 01.2025
I.T. Helpdesk Support Tier I
SimonMed Imaging
08.2021 - 12.2022
Associate of Applied Science - Computer Information Systems
Maricopa Community Colleges, Paradise Valley Community College