Braden Friedrich
Cedar Falls,IA
Summary
Dynamic and reliable professional with a proven track record at Fareway, excelling in cold storage maintenance and delivering exceptional customer service. Redesigned dairy rotation systems, significantly enhancing product freshness and reducing waste. Demonstrated strong teamwork by training new clerks, contributing to a cohesive work environment. Skilled in inventory management and adept at lifting 40 pounds, consistently promoting workplace safety.
Reliable and personable with aptitude for maintaining clean and organized work environment. Possesses foundational understanding of product rotation and inventory management, ensuring fresh and high-quality dairy items. Committed to contributing to positive shopping experience for customers through efficient and attentive service.
Overview
3
3
years of professional experience
Work History
Dairy Clerk
Fareway
02.2022 - 09.2024
- Trained new dairy clerks on rotation systems, product management and customer service.
- Supported store reputation for quality by adhering to strict food safety guidelines during daily operations.
- Stayed current with present, seasonal and special promotions.
- Restocked cases with new merchandise and removed expired items for proper disposal.
- Redesigned refrigerator displays and rotation systems for dairy products.
- Answered questions from customers and discussed new products placed in dairy cases.
- Prioritized helping customers over completing other routine tasks in store.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Promoted a positive shopping experience with prompt attention to customer inquiries and concerns.
- Assisted in maintaining a clean and organized dairy department, ensuring optimal product freshness.
- Reduced waste by monitoring expiration dates and promptly rotating perishable items.
Grocery Clerk
Fareway
02.2022 - 09.2024
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Utilized problem-solving skills to address unique situations or challenges within the store environment effectively.
- Removed trash, swept, and mopped floors for professional appearance.
- Retrieved items for customers and verified prices.
- Prepared attractive displays for promotional events or seasonal items that resulted in increased sales revenue.
- Demonstrated flexibility in work schedule by covering shifts or assisting with additional tasks as needed, contributing to a cohesive team dynamic.
- Contributed to increased sales performance by stocking shelves in a visually appealing manner.
- Supported inventory management efforts through accurate tracking of stock levels and timely replenishment of products.
- Trained new employees in store procedures and customer service standards, maintaining high service levels.
- Conducted daily cleaning tasks to maintain hygienic shopping environment.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
High School Diploma -
Waterloo Christian School
Waterloo, IA05-2025
Skills
- Cold storage maintenance
- Punctual and reliable
- Customer service-focused
- Workplace safety
- Assisting customers
- Operating pallet jacks
- Teamwork and collaboration
- Fixing displays
- Cardboard recycling
- Inventory counts
Languages
Spanish
Limited Working
Timeline
Dairy Clerk
Fareway
02.2022 - 09.2024
Grocery Clerk
Fareway
02.2022 - 09.2024
High School Diploma -
Waterloo Christian School
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