Braden Larue
Saginaw,MI
Summary
Business student and team leader with 3+ years of experience in retail and hospitality. Expertise in customer service, team management, and operational efficiency. Proven ability to coordinate staff and uphold high-quality standards. Aiming to apply leadership and organizational skills to enhance performance in a retail or customer service role.
Overview
3
3
years of professional experience
Work History
Team Leader
Chick-fil-A
Saginaw, MI
02.2025 - Current
- Directed daily shift operations for 8–11 team members, ensuring optimal workflow and adherence to company standards.
- Trained and coached new employees on customer service protocols and safety standards, improving team performance and customer satisfaction.
- Executed opening and closing procedures, achieving 100% accuracy in cash reconciliation and inventory checks.
Team Leader
airbone
Saginaw, MI
08.2023 - 02.2025
- Supervised daily park operations for up to 120 guests, ensuring safety and enjoyment.
- Enforced safety protocols across all attractions and briefed visitors on equipment usage.
- Trained and supported 8-10 new team members in customer service and emergency procedures to ensure consistent guest experience.
- Enhanced staff readiness through operational task focus and commitment to visitor satisfaction.
- Consistently achieved high standards of safety and guest experience during park operations.
- Managed cashier duties, balancing daily sales of $8,000 while securing equipment.
- Maintained accurate financial records through diligent cash drawer reconciliation.
Education
Associate of Arts - Business
Delta College
Bay City, MI05-2028
High School Diploma -
Heritage
Saginaw05-2026
Skills
- Operations management
- Inventory management
- Cash handling
- Safety compliance
- Training and coaching
- Customer service
- Fast-paced operations
- Time management
- Operational efficiency
- Team leadership
- Communication skills
- Office software proficiency
Timeline
Team Leader
Chick-fil-A
02.2025 - Current
Team Leader
airbone
08.2023 - 02.2025
Associate of Arts - Business
Delta College
High School Diploma -
Heritage