Braden Schroeder
Ft. Worth,TX
Summary
Adept at driving operational excellence, I spearheaded multiple large scale improvement efforts, boosting efficiency for businesses. My knack for fostering team collaboration, promoting employee skills and growth, and my robust problem-solving skills have consistently enhanced customer satisfaction and streamlined processes. Achievements include implementing cost-saving strategies and mentoring teams towards peak performance to achieve company growth and goals.
Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific coordinator and planner with in-depth understanding of parts, vendors, customer, and company needs.
Overview
7
7
years of professional experience
Work History
Parts Specialist
Rig Source
01.2024 - Current
- Conducted thorough property inspections, ensuring top-quality rentals for clients.
- Collaborated closely with other departments within the organization, such as finance and service, ensuring seamless workflow during the service process.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
- Increased customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
- Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
- Negotiated favorable terms with vendors, securing cost savings without compromising quality or delivery timelines.
- Implemented a new inventory management system, reducing waste and optimizing stock levels for increased profitability.
- Maintained extensive understanding of common problems and methods for repair.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
Warehouse and Shipping Supervisor
Screaming Chicken
02.2023 - 12.2023
- Supervised a small team of employees.
- Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
- Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
- Inspected loading operations for improvements in efficiency and safety.
- Reduced shipment errors by conducting thorough inspections of outgoing packages.
- Streamlined order processing for faster turnaround times, improving customer satisfaction.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Boosted inventory and record-keeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Developed standard operating procedures for team to follow and maintained records of activities.
- Developed and implemented strategies to improve team productivity and efficiency.
- Managed shipping and receiving activities for company with 75-100 orders processed daily.
Sales Manager
Tradehome Shoes Inc.
07.2021 - 02.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
Pest Control Supervisor
Lady Liberty Pest Control
08.2019 - 06.2021
- Mentored new hires through hands-on training sessions covering pest identification, pesticide application methods, and customer service.
- Maintained compliance with local, state, and federal regulations pertaining to pesticide use and disposal procedures.
- Established partnerships with local vendors to secure competitive pricing on supplies and equipment without sacrificing quality.
- Implemented new technology solutions to improve the accuracy of reporting and tracking client services.
- Conducted regular quality assurance checks on technician work, upholding high standards of service excellence.
- Directed a team of pest control technicians, providing training and supervision for optimal performance.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
- Prepared reports and kept detailed records of pest control activities.
- Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
- Delegated tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.
- Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and adhere to timelines.
Parts Manager
Hiley Mazda Of Fort Worth
05.2018 - 08.2019
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
- Analyzed sales trends to follow demands of customers and in-shop needs.
Skills
- Goal setting
- Inventory management
- Cost reduction strategies
- Forecasting and planning
- Stock control
- Hiring and Training
- Verbal and written communication
- Coordinating paperwork
- Problem-solving skills
- Warehouse operations
- Shipping and receiving
Timeline
Parts Specialist
Rig Source
01.2024 - Current
Warehouse and Shipping Supervisor
Screaming Chicken
02.2023 - 12.2023
Sales Manager
Tradehome Shoes Inc.
07.2021 - 02.2023
Pest Control Supervisor
Lady Liberty Pest Control
08.2019 - 06.2021
Parts Manager
Hiley Mazda Of Fort Worth
05.2018 - 08.2019
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