Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Alaina Smith

Kaysville,UT

Summary

Skilled in patient care and seasoned professional in diverse roles, including Lab Technician and Behavioral Intervention, with a proven track record at companies like Standard Optical. Excelled in customizing eyewear, enhancing training programs, and fostering student growth, showcasing exceptional verbal communication and emotional intelligence. Demonstrated creativity in problem-solving and a dependable nature, significantly improving customer satisfaction and learning environments.

Overview

8
8
years of professional experience

Work History

Optician

Standard Optical
01.2021 - 04.2023
  • Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
  • Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.

Lab Technician

Grifols Biomat USA
05.2019 - 01.2021
  • Maintained documentation on tests performed in lab.
  • Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
  • Worked one on one with patients making sure they were healthy enough for donation, and insuring they received adequate payment.

Behavioral Interventionist

Davis School District
02.2016 - 05.2018
  • Developed strong rapport with students through active listening and empathetic understanding, fostering trust and open communication channels.
  • Partnered with parents to create consistent routines and expectations across home and school settings, reinforcing desired behaviors more effectively.
  • Promoted a positive learning environment by modeling appropriate social skills and fostering respectful interactions among students.


Training Specialist

Chick-fil-A
04.2015 - 01.2016
  • Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
  • Enhanced employee performance by developing and implementing comprehensive training programs.
  • Coached employees on various topics including conflict resolution, goal setting, and career planning to foster individual growth within the company.

Education

Limited Radiology Technician - Radiology

Davis Technical College
Kaysville, UT
11-2024

High School Diploma -

Davis High School
Kaysville, UT
06-2016

Skills

  • Patience and Perseverance
  • Verbal Communication
  • Dependable and Cooperative
  • Emotional Intelligence
  • Creative and Adaptable

Accomplishments

    Received second place nationally in a music composition competition.

    Raising significant funds yearly for the Cystic Fibrosis Foundation to better the lives of my girls

Interests

  • Music
  • Visiting national parks
  • Getting involved in local advocacy groups to promote positive change in the community
  • Volunteer Work

Timeline

Optician

Standard Optical
01.2021 - 04.2023

Lab Technician

Grifols Biomat USA
05.2019 - 01.2021

Behavioral Interventionist

Davis School District
02.2016 - 05.2018

Training Specialist

Chick-fil-A
04.2015 - 01.2016

Limited Radiology Technician - Radiology

Davis Technical College

High School Diploma -

Davis High School

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Alaina Smith