Braden Weber
Colgate,WI
Summary
Detail-oriented assistant manager with a strong focus on customer satisfaction and team collaboration. Proficient in problem resolution and adept at adapting to new challenges and trends. Experienced in improving team performance through effective feedback and coaching.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Enterprise Rent-A-Car
Milwaukee, WI
03.2024 - 09.2024
- Led customer service initiatives, resolving complex inquiries and escalating issues when necessary, enhancing customer satisfaction.
- Conducted performance reviews, offering constructive feedback and coaching to team members, fostering a culture of continuous improvement.
- Initiated regular one-on-one meetings to set performance goals, provide direct feedback, and discuss career development opportunities with employees.
Management Trainee
Enterprise Rent-A-Car
Germantown, WI
10.2022 - 03.2024
- Resolved client issues by delivering excellent customer service and maintaining positive attitude.
- Shadowed managers to gain understanding of organizational expectations and management techniques.
Food Runner
Fox And Hounds
Hubertus, WI
12.2019 - 10.2022
- Completed final preparations of dishes and quickly delivered items to customers.
- Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
Intern
CharismaQ
Germantown, WI
06.2021 - 08.2021
- Proofread and edited documentation to alleviate errors prior to distribution.
- Updated customer information in database.
- Answered phone calls and responded to emails at direction of employer.
Summer Cleaner
Sussex Hamilton
Sussex, WI
06.2017 - 08.2019
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Used industrial cleaning equipment to quickly complete custodial tasks.
Cashier
Piggly Wiggly Supermarket
Slinger, WI
11.2015 - 05.2017
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Helped customers find specific products, answered questions and offered product advice.
- Worked in the Marketing department to create posters that would hang around the store.
Education
Bachelor of Science - Public Relations
University of Wisconsin - Oshkosh
Oshkosh, WI08.2022
High School Diploma -
Hartford High School
Hartford, WI05.2017
Skills
- Team Leadership
- Performance Coaching
- Customer Issue Resolution
- Organizational Skills
- Time Management
Websites
Timeline
Assistant Manager
Enterprise Rent-A-Car
03.2024 - 09.2024
Management Trainee
Enterprise Rent-A-Car
10.2022 - 03.2024
Intern
CharismaQ
06.2021 - 08.2021
Food Runner
Fox And Hounds
12.2019 - 10.2022
Summer Cleaner
Sussex Hamilton
06.2017 - 08.2019
Cashier
Piggly Wiggly Supermarket
11.2015 - 05.2017
Bachelor of Science - Public Relations
University of Wisconsin - Oshkosh
High School Diploma -
Hartford High School
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