Braden J West

• Continued to grow my knowledge of plumbing through the shadowing and teamwork of working alongside a licensed journeymen plumber.
• Installed sinks, faucets, toilets, hot tanks, tankless water heaters, softener systems, and made countless repairs in a residential settings on water, gas, and sewer line applications.
• Completed many tasks and jobs by myself along side having a licensed journeymen to supervise my work and ensure my work is proper and efficient in every way.
• Safely handled tools and equipment in large-scale projects.
• Enhanced team productivity by maintaining a clean and organized work environment for plumbing tasks.
• Unclogged sinks, toilets, and sewer lines for customers using tools and sewer machines.
• Assisted journeymen plumbers with complex projects, resulting in successful completion within deadlines.
• Developed strong customer service skills by addressing client concerns regarding project timelines and costs.
• Conducted regular maintenance checks on plumbing systems, preventing potential failures.

• Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
• Listened to instructions from journeyman plumber, gaining valuable onsite job training.
• Performed skilled work under supervision and instruction from lead plumber.
• Removed old sinks, toilets, and pipes in preparation for installation of new fixtures.
• Installed tankless waterheaters, hot water tanks, water purification and softner systems, and many other plumbing application systems for numerous residential and commercial settings.
• Learned ways to recognize and properly run pipe for various situations including water works, gas work, and sewer/drain work.

• Increased sales by offering advice on purchases and promoting additional products.
• Achieved monthly sales goals by promoting product benefits and enrolling new clients.
• Retained excellent client satisfaction ratings through outstanding service delivery.

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• Determined problem areas and resolved issues related to profitability and business objective achievement.
• Executed diagnostics, troubleshooting and evaluations on Equipment.
• Maintained quality assurance and customer satisfaction objectives.
• Performed complex mechanical alignments and calibration of equipment to quality standards.

• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Increased sales significantly by upselling higher-end products to customers.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

• Upheld high sanitation and safety standards while delivering and serving food
• Assisted customers with menu choices and special requests to kitchen staff to minimize errors
• Served food products, cleaned tables and counters, and stocked dining room supplies
• Monitored tables, handled requests, kept drinks refilled, and offered menu recommendations
• Trained new servers in restaurant procedures and customer service standards
• Engaged customers in friendly conversation to boost satisfaction and loyalty to restaurant
• Answered phones and took phone orders for customer pick up or delivery
• Handled multiple tables at once with high service quality
• Take-Out Server, Assisted guests with making menu choices and took note of special requests
• Trained new To-go servers in restaurant procedures and customer service standards
• Restocked stations regularly to promote team productivity and meet customer needs
• Answered phones and took phone orders for customer pick up or delivery
• Greeted all guests with smile and friendly greeting
• Engaged customers in friendly conversation to boost satisfaction and loyalty to
• Cultivated warm relationships with regular customers.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

• Explained menu items and suggested appropriate options for food allergy concerns.
• Used slow periods to restock supplies, ice, trays and delivery bags.
• Noted special patron requests and followed up with kitchen to confirm delivery.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Answered customers' questions, recommended items and recorded order information.