Braden Nichlaes Baum

Currently providing professional service in a high-volume, oceanfront fine dining setting, engaging guests with tailored recommendations and menu pairings to elevate their experience. Build demand through attentive hospitality, upselling premium selections, and ensuring seamless coordination between guests and kitchen operations.

Served a diverse clientele in a refined lakeside setting, guiding guests through food and beverage offerings, with an emphasis on wine and specialty pairings. Applied detailed menu knowledge to create memorable dining experiences, manage large parties, and increase sales through guest-focused recommendations.

Advanced from takeout during the pandemic into catering and full-service dining. Delivered attentive service to individual guests while also supporting large-scale catered events, balancing logistics with presentation, and guest satisfaction. Strengthened demand generation by building rapport with guests, recommending menu enhancements, and ensuring consistency across service channels.

Supported a high-quality dining environment by coordinating the flow of dishes between the kitchen and dining room. Ensured accuracy, timing, and presentation of orders, laying a foundation in precision and efficiency within fine dining service.

Led daily operations in a high-volume coffee and pastry environment, balancing supply needs with fluctuating customer demand. Trained and supervised team members to ensure consistent service and efficiency across peak hours. Applied product knowledge to upsell specialty drinks and pastries, increasing average ticket sales. Oversaw inventory management, order accuracy, and workflow coordination to maintain smooth operations and meet customer expectations.