Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bradey Duncan

Happy Valley,OR

Summary

Result driven supply chain dispatcher/ manager. With a strong background in both logistics and customer success. Demonstrating a keen ability to analyze data and resolve complex situations swiftly and effectively. Known for fostering strong relationships and communicating clearly in various settings. Thriving in fast paced, team oriented environments and adaptable to non-traditional working hours.

Overview

9
9
years of professional experience

Work History

Dispatcher/ Manager

Blue Blazer Ventures
01.2019 - Current

Supervise daily operations to ensure efficient and timely delivery of goods. Managing a fleet of vehicles and coordinating with drivers to optimize routes and schedules. Monitor KPIs for operational metrics to assess performance, analyze market trends, and identify areas for improvement. Identify and address operational issues and disruptions, implementing effective solutions to minimize impact on delivery schedules.

Customer Service Representative

Portland General Electric Co.
01.2017 - 01.2018

Administer exceptional support to customers via phone, and email addressing inquiries, resolving issues, and ensuring a positive experience. Diagnosed and resolved customer concerns efficiently, leveraging product knowledge and problem-solving skills to deliver effective solutions. Maintained in-depth knowledge, along with cross functioning collaboration of company products and services to offer accurate information and guidance to customers.

Server

Red Robin
01.2016 - 01.2017

Provided attentive and professional customer service, ensuring a positive dining experience for all my guests. Exemplified my leadership abilities, by helping deliver other team members food and beverages at times in need. Built strong business relationships to all guests, suggesting additional items and specials to enhance the dining experience and increase sales.

Education

Associates Degree -

Mt. Hood Community College
Gresham, OR
2020

Skills

  • Forcasting
  • Relationship Building
  • Key Account Management
  • Business Development
  • Cross Functioning Collaboration
  • Data Analysis
  • Strategic Planning
  • Customer Service
  • Supply Chain Management
  • Problem Solving

Timeline

Dispatcher/ Manager

Blue Blazer Ventures
01.2019 - Current

Customer Service Representative

Portland General Electric Co.
01.2017 - 01.2018

Server

Red Robin
01.2016 - 01.2017

Associates Degree -

Mt. Hood Community College
Bradey Duncan