Bradey Markella
Duxbury,MA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Island Creek Oysters
2023.08 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Managed cash register after end of shift to balance and record accurate transactions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Food Runner / Hostess
Island Creek Oysters
2021.05 - Current
- Maintained speed of service for food orders while minimizing errors and complaints.
- Greeted customers and provided menus upon arrival to dining room.
- Collaborated well with other food runners to deliver orders accurately.
- Provided outstanding customer service.
- Cleaned and sanitized food preparation and serving areas.
- Trained and mentored newly hired employees to explain process flow.
- Kept detailed knowledge of and followed all food safety guidelines.
- Cleared tables immediately after guests left in preparation for next party.
- Restocked food supplies in kitchen and organized storage areas.
- Operated cash register and processed payments from customers.
- Assisted with bussing tables and cleaning up spills.
- Answered customer questions about food and beverage items and assisted with menu selections.
Daycare Teacher /Front Desk Receptionist
UBH Fitness
2020.01 - 2020.03
- Engaged with children on individual basis to build positive relationships and promote learning.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Established positive relationships with students and families.
Education
High School Diploma -
Duxbury High School
Duxbury, MA05.2022
Skills
- Persuasive Selling
- Customer Assistance
- Providing Feedback
- Productivity Maximization
- Time Management
- Store Opening and Closing
- Folding Clothes
- Product Recommendations
- Stocking and Receiving
- POS System Operations
- Team Cooperation
Accomplishments
- Achieved Gold Star of the month in a company wide email by introducing excellent customer assistance to VIPS for food and beverage service.
Timeline
Retail Sales Associate
Island Creek Oysters
2023.08 - Current
Food Runner / Hostess
Island Creek Oysters
2021.05 - Current
Daycare Teacher /Front Desk Receptionist
UBH Fitness
2020.01 - 2020.03
High School Diploma -
Duxbury High School
Similar Profiles
Max NajarianMax Najarian
Line Chef at Island Creek OystersLine Chef at Island Creek Oysters
Matthew D'AmoreMatthew D'Amore
Property Director at Island Creek OystersProperty Director at Island Creek Oysters
Michael LaneMichael Lane
NYC/BOS ACCOUNTS MANAGER at Island Creek OystersNYC/BOS ACCOUNTS MANAGER at Island Creek Oysters