Dynamic F&I Manager with a proven track record in loan origination and compliance management. Expert in structuring deals that maximize profit while ensuring customer satisfaction. Skilled in credit analysis and document preparation, consistently achieving top sales numbers and fostering strong relationships with clients and lenders.
Overview
13
13
years of professional experience
Work History
F&I Manager
Tim Dahle Nissan
07.2018 - 07.2025
Discussed optional protections with customers and used persuasive communication skills to obtain agreements.
Completed, reviewed and processed paperwork to finalize sales.
Performed quality assurance checks on all purchases and contract details.
Worked with lending institutions to secure financing and fulfill contracts.
Evaluated loan requests and documents to verify accuracy and completeness.
Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Monitored pipelines to track and log status of loans.
Negotiated loan terms and conditions with customers to secure best deal.
Developed and maintained relationships with customers, lenders and other third parties.
Auto Sales Consultant
Tim Dahle Nissan
09.2017 - 07.2018
Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts and financing or lease options on vehicle.
Accompanied customers and demonstrated performance features on test drives.
Drove team revenue totals by bringing in top sales numbers.
Made car recommendations based on preferences and outlined benefits of each car option.
Demonstrated car technology options and available amenities and upgrades for each model.
Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.
Qualified and followed-up on potential new customer leads.
Greeted customers upon arrival to dealership and engaged in conversation to uncover specific purchasing needs and budget.
Investigated and resolved customer grievances and escalated issues needing further investigation to appropriate department or management.
Answered telephone and email inquiries from potential customers.
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Auto Sales Consultant
Ken Garff Nissan Riverdale
09.2012 - 09.2017
Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Responded to customer enquiries via telephone and email.
Prepared purchased vehicles and completed final delivery checks.
Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Met customers on lot and in showroom to discuss available vehicles and options.
Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts and financing or lease options on vehicle.
Drove team revenue totals by bringing in top sales numbers.
Demonstrated car technology options and available amenities and upgrades for each model.
Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.
Qualified and followed-up on potential new customer leads.
Greeted customers upon arrival to dealership and engaged in conversation to uncover specific purchasing needs and budget.
Investigated and resolved customer grievances and escalated issues needing further investigation to appropriate department or management.
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Education
High School Diploma -
Roy High School
Roy, UT
06.2001
Some College (No Degree) - Automotive Service, Medical And General Education
Weber State University
Ogden, UT
Skills
Brand awareness
Profit maximization
Customer satisfaction
Loan origination
Compliance management
Credit analysis
Deal structuring
Document preparation
Insurance products
Sales goals
Funding procedures
Timeline
F&I Manager
Tim Dahle Nissan
07.2018 - 07.2025
Auto Sales Consultant
Tim Dahle Nissan
09.2017 - 07.2018
Auto Sales Consultant
Ken Garff Nissan Riverdale
09.2012 - 09.2017
High School Diploma -
Roy High School
Some College (No Degree) - Automotive Service, Medical And General Education