I owned & operated Majestic Landscaping and MajicScapes from 1989-2022.
Overview
33
33
years of professional experience
Work History
Business Owner
Self
10.1989 - 10.2022
Managed purchasing, sales, marketing and customer account operations efficiently.
Consulted with customers to assess needs and propose optimal solutions.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
Prepared bank deposits and handled business sales, returns, and transaction reports.
Established strong customer relationships through excellent communication and attentive service.
Interacted well with customers to build connections and nurture relationships.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.
Increased client satisfaction by implementing innovative business strategies and streamlining processes.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Trained and motivated employees to perform daily business functions.
Developed and maintained courteous and effective working relationships.
Demonstrated leadership skills in managing projects from concept to completion.
Demonstrated strong organizational and time management skills while managing multiple projects.
Self-motivated, with a strong sense of personal responsibility.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Exercised leadership capabilities by successfully motivating and inspiring others.
Acted as a team leader in group projects, delegating tasks and providing feedback.