Hi, I’m
Bradie Harris
Port Orange,FL
Summary
Personable, energetic, dynamic professional with a proven track record in customer service and esthetics. Excelled in multitasking and guest engagement, enhancing client satisfaction and loyalty. Skilled in skincare product knowledge and upselling, contributing significantly to spa retail sales. Demonstrates strong work ethic and excellent people skills, motivation, ensuring high-quality service delivery. Equipped with strong problem-solving abilities, a willingness to learn, and exceptional communication skills that foster connection and engagement. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
4
years of professional experience
Work History
The Beauty Lounge Port Orange Medical Wellness
Front Desk Receptionist/Administrative Assistant
06.2024 - 09.2024
Job overview
- Greeted clients at the front desk and engaged in pleasant, professional conversations while managing the check-in process.
- Managed multi-line phone system, directing calls and taking messages
- Scheduled appointments and maintain organized appointment calendars
- Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
- Used excellent customer service skills to address client inquiries and concerns
- Managed multiple tasks promptly during high-stress intervals
- Utilized med spa experience to provide specialized assistance to clients
- Collaborate with team members to ensure smooth operations
- Handle administrative tasks such as filing, data entry, and inventory management
RE Spa
Esthetician/Front Desk Assistant
01.2024 - 05.2024
Job overview
- Presented warm, gracious, and professional persona toward guests and co-workers
- Practiced the highest standard of sanitation, neatness, and visual presentation
- Delivered spa treatments according to protocols and rituals, guaranteeing the client's ultimate spa experience
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Performed all facial treatments recommended by analyzing
- Assisted with laundry and spa cleaning, even if an assistant is available
- Attended all in-house training and was/still committed to outside continuing education
- Participated in all aspects of marketing/special events planning and execution
- Maintained positive and professional attitude
- Met membership sales goals
- Answered phones, schedule appointments, and file documents
- Recommended retail products for at-home use.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
Paramount Printing
Customer Service Manager
12.2021 - 12.2023
Job overview
- Provided friendly and effective service and produced high-quality documents that met or exceeded the client's expectations, positively contributing to the client's experience.
- Processed and produced accurate orders
- Responded and resolved customer requests and concerns
- Used effective and efficient use of machines and systems to ensure adequate production management
- Conveyed appropriate product and service knowledge.
- Effectively built relationships with clients.
- Delivered finished products to clients
Wildside Clothing Co.
Sales Associate
01.2021 - 11.2021
Job overview
- Interacted with crew members, customers, and vendors, being joyful and optimistic
- Prepared ingredients for food and smoothies
- Assembled and serves fresh food and smoothies prepared to Tropical Smoothie Cafe's standards
- Used sanitation practices to handle and prepare food
- Set up and monitored food and smoothie workstations
- Cleaned and organized kitchen, workstations, dining room, restrooms, and any other areas in the cafe
- Followed steps to operate theregister, including taking customer orders, accurately handling cash, and being responsible for the drawer
Education
Aveda Institute - Orlando, Orlando, FL
Esthetician License from Skincare/Wellness/Nutrition/Beauty
11.2023
Glynn Academy, Brunswick
High School Diploma
05.2022
Skills
Customer Service
Time Management
Listening Skills
Cash Handling
Problem-solving skills
Communication
Hospitality services
Initiative-taking
Skincare product knowledge
Spa retail sales
Esthetics
Strong Work Ethic
Guest Engagement
Professional Appearance
Performance Improvement
Multi-tasking strength
Excellent people skills
Reliable and punctual
Outgoing Personality
Upselling
Timeline
Front Desk Receptionist/Administrative Assistant
The Beauty Lounge Port Orange Medical Wellness
06.2024 - 09.2024
Esthetician/Front Desk Assistant
RE Spa
01.2024 - 05.2024
Customer Service Manager
Paramount Printing
12.2021 - 12.2023
Sales Associate
Wildside Clothing Co.
01.2021 - 11.2021
Aveda Institute - Orlando
Esthetician License from Skincare/Wellness/Nutrition/Beauty
Glynn Academy
High School Diploma
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