Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Property Management And Real Estate Intern
Greystar
Washington, DC And Virginia Beach, VA
06.2022 - 08.2022
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Completed final move-out walk-throughs with tenants to identify required repairs.
Kept properties in compliance with local, state and federal regulations.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Worked with the on-site team to learn about day to day duties and responsibilities of each site-level role, including: Leasing Professional, Maintenance Supervisor, and Community Manager, and RPM, gaining exposure to marketing, financials, community events, move in/out
Housing Chair and Treasurer
Alpha Epsilon Pi
09.2021 - 01.2022
Coordinated and maintained housing facilities, ensuring a safe and comfortable living environment for members
Successfully tracked record of the finances for the organization
Implemented effective fundraising strategies and utilized analytical skills to ensure accurate financial records were kept and adhered to the budgetary guidelines
Delivery Driver
Ynot Italian
Virginia Beach, VA
05.2021 - 07.2021
Completed on-time deliveries by choosing best and most efficient routes.
Delivered packages to customer doorsteps and business offices.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed rush deliveries on tight timetables to satisfy customer needs.
Cashier
Arby’s
Virginia Beach, VA
07.2019 - 08.2019
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Science - Business
Virginia Tech, Pamplin College of Business
05.2023
Skills
Tenant and Owner Liaising
Screening Processes
Creative and Adaptable
Active Listening
Fair Housing Laws Knowledge
Sales and Marketing
Property Information
Lease Renewals
Rent Pricing Optimization
Unit Vacancies
Affordable Housing Programs Knowledge
Multi-Family Property Management
Certification
NRF Customer Service and Sales March, 2019
Microsoft Office Specialist 2016 Master Certification June, 2018
Microsoft Office Specialist: Microsoft Office Outlook 2016 June, 2018
Microsoft Office Specialist: Microsoft Office PowerPoint 2016 April, 2018
Microsoft Office Specialist: Microsoft Office Excel 2016 Expert March, 2018
Microsoft Office Specialist: Microsoft Office Word 2016 Expert February, 2018
WISE Financial Literacy January, 2018
Microsoft Office Specialist: Microsoft Office Excel 2016 December, 2017
Microsoft Office Specialist: Microsoft Office Word 2016 December, 2017
Microsoft Office Specialist: Microsoft Office Word 2013 December, 2017