Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bradley Anderson

Idaho Falls,ID

Summary

Customer-focused Service Supervisor with qualifications in customer service, personal service, account management, staff development and team leadership. Superb conflict resolution and de-escalation abilities. Accomplished in delivering world-class service and improving customer interactions.

Overview

8
8
years of professional experience

Work History

Floor Supervisor, Catering Manager, Server

A Street Soup Market
06.2021 - Current

Supervised daily wait staff. Serviced multiple catering events with A St. Soup Market, for multiple local businesses throughout Idaho Falls, ID. Processed payments and balancing of daily tills.

Service Supervisor

Alertsons
04.2020 - 08.2021
  • Assisted with training and development of team members.
  • Handled customer complaints and inquiries.
  • Monitored team's performance and gave feedback when necessary.
  • Updated job knowledge by attending workshops, training sessions and educational opportunities.

Assistant Manager

Chilli's
12.2016 - 04.2020
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Education

High School Diploma -

Bonneville
Idaho Falls, ID
05.1990

Skills

  • Office Management
  • Staff Training
  • Team Management
  • Progress Monitoring
  • Maintaining Clean Work Areas
  • Employee Motivation

Timeline

Floor Supervisor, Catering Manager, Server

A Street Soup Market
06.2021 - Current

Service Supervisor

Alertsons
04.2020 - 08.2021

Assistant Manager

Chilli's
12.2016 - 04.2020

High School Diploma -

Bonneville
Bradley Anderson