Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bradley Baker

Woodhull

Summary

Dynamic operations supervisor with a proven track record at Aramark, excelling in team leadership and conflict resolution. Enhanced customer satisfaction through effective communication and quality assurance, while streamlining processes to boost profits. Skilled in inventory control and dedicated to fostering team development for optimal performance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cleaner

Town Of Woodhull
12.2024 - Current
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Cleaned and maintained lobby, offices and other common areas in the commercial building.

Food Service Worker

Lynns Main Street Market & Deli
06.2022 - Current
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Developed and maintained positive relationships with customers to enhance service.

Supervisor of Operations

Aramark
01.2022 - Current
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
  • Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
  • Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
  • Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
  • Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
  • Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
  • Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
  • Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
  • Collaborated with other departments to identify areas for improvement and implement beneficial changes across the organization.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Increased profit by streamlining operations.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Education

No Degree -

Wildwood Education
Hornell, NY
06-2017

Skills

  • Team leadership
  • Customer service
  • Team development
  • Conflict resolution
  • Quality assurance
  • Goal setting
  • Coaching and mentoring
  • Verbal and written communication
  • Inventory control
  • Cost control
  • Cultural awareness

Certification

Tips training for NYS

Serv Safe

Timeline

Cleaner

Town Of Woodhull
12.2024 - Current

Food Service Worker

Lynns Main Street Market & Deli
06.2022 - Current

Supervisor of Operations

Aramark
01.2022 - Current

No Degree -

Wildwood Education

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