Bradley Barnes
Fort Worth,TX
Summary
Proven problem-solver and collaborative team player, I've significantly enhanced customer satisfaction and operational efficiency at Walmart. Skilled in advanced diagnostics and customer service, my adaptability and mechanical expertise have driven positive outcomes. Achieved notable sales increase through exceptional service and relationship-building at Coca-Cola and SUBWAY®Restaurants.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Lube Service Technician
Walmart
09.2018 - Current
- Troubleshot complex mechanical issues using advanced diagnostic tools, efficiently pinpointing problems and implementing solutions quickly.
- Delivered comprehensive vehicle inspections, identifying any necessary repairs or preventative maintenance needed for optimal performance.
- Enhanced customer satisfaction by providing efficient and accurate oil changes and routine vehicle maintenance.
- Prioritized customer satisfaction by addressing concerns and complaints promptly, implementing changes as needed to maintain positive relationships.
- Provided support to coworkers during high volume shifts, demonstrating teamwork and collaboration for consistent service quality.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
Merchandiser
Coca-Cola
02.2021 - 12.2021
- Maintained product availability and stocks and merchandises products at all designated accounts.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Increased sales by establishing strong relationships with clients and understanding their needs.
- Provided excellent customer service by addressing inquiries promptly, resulting in repeat business and positive feedback from clients.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Sandwich Artist
SUBWAY®Restaurants
06.2004 - 08.2011
- Maintained product availability and stocks and merchandises products at all designated accounts.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Increased sales by establishing strong relationships with clients and understanding their needs.
- Provided excellent customer service by addressing inquiries promptly, resulting in repeat business and positive feedback from clients.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Education
Diploma -
Eastern Hills High School
Fort Worth, TX06.2010
Skills
Collaboration skills
Interpersonal
Organization and Prioritizings skills
Problem solving skills
Time management skills
Customer service skills
Adaptability and Flexibility skills
Certification
Forklift certification-through Walmart
Motor vehicle air conditioning refrigerant
Esco Institute
Certification # 1276042W25110
Timeline
Merchandiser
Coca-Cola
02.2021 - 12.2021
Lube Service Technician
Walmart
09.2018 - Current
Sandwich Artist
SUBWAY®Restaurants
06.2004 - 08.2011
Diploma -
Eastern Hills High School