With over a decade of experience in customer service and team leadership, I've honed my skills in safe driving practices and problem-solving, notably at Waste Connections Inc. My adeptness in quality assurance and conflict resolution has consistently enhanced operational efficiency and customer satisfaction, making me a valuable asset to any team.
Operate my truck along designated routes, ensuring timely and efficient waste collection.
Prioritize safety through strict adherence to traffic laws, company protocols, and best practices.
Perform pre/post trip truck inspection, clean my vehicle of any trash or spills, and do regular vehicle inspections throughout my route.
Provide courteous and professional customer service, addressing inquiries and concerns effectively.
Assist with route planning to optimize efficiency and meet service schedules.
Safely operate commercial waste collection vehicles, following assigned routes with precision and efficiency.
Maintain a strong focus on safety, implementing proper procedures to ensure a secure work environment.
Perform detailed vehicle inspections before and after shifts to identify and address maintenance needs.
Deliver excellent customer service by responding to clients requests and resolving issues promptly.
Support route optimization efforts to improve productivity, minimize delays, and enhance service reliability.
Work closely with students and school staff to ensure all students were safe and had an exceptional experience while being transported between school and home.
Utilized effective communication and time management to guarantee a positive workflow.
Testing and sampling of aggregates from various construction sites across Alaska as well as inspection of site work and quality assurance.
Worked in various roles including package handling, shipping and receiving, mail sorting, data entry, and working with large sorting equipment.
Worked in a fast-paced environment with strict deadlines.
Worked closely with patients in the radiology department.
My main role was patient experience, checking patients in, getting vitals, and rooming patients.
I utilized empathy, compassion, problem solving, quick thinking, delegation, and multitasking to make sure all the needs of the patients were met.
Traveled to multiple sites across the country to decontaminate N95 masks for first responders and medical staff during the mask shortage.
I was in charge of creating training curriculum and leading other techs through various classes to ensure that my entire team was proficient in every aspect of their position.
Stock manager, in charge of shipping and receiving/operations and procedures, and training other employees on stock room processes.
In my time as a stock manager, I streamlined the stock room, making it more efficient for the associates and creating procedures to help make the systems more user-friendly.
Customer Service (10 years)
Team Leadership (6 years)
Highly Detail Oriented
Safe Driving Practices
Relations/Expansion (5 years)
Impeccable Adaptability
Quality Assurance
Route Coordination and Navigation
Passenger Safety Management
Conflict Resolution (10 years)
Shipping and Receiving (7 years)
Problem-Solving
Time Management
CDL B Drivers License
(Passenger Endorsement)
(Air Brake Endorsement)
(School Bus Endorsement)
CDL B Drivers License
(Passenger Endorsement)
(Air Brake Endorsement)
(School Bus Endorsement)