Bradley Beckstrom
Green Bay,WI
Summary
Dynamic professional with proven expertise in customer service and administrative skills, honed at The Bookkeepers LLC and USMC Camp Pendleton. Excelled in creating welcoming environments and streamlining office operations, demonstrating exceptional time management and problem-solving abilities. Enhanced team collaboration and efficiency, achieving high levels of customer satisfaction and operational readiness. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
22
22
years of professional experience
Work History
Front Desk Receptionist
The Bookkeepers LLC
01.2017 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
Infantryman
USMC Camp Pendleton
05.2002 - 05.2006
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Adapted quickly to changing conditions on the battlefield, enabling successful completion of assigned tasks under pressure.
- Improved unit readiness by maintaining and repairing essential equipment, ensuring optimal performance in the field.
Education
High School Diploma -
Gibraltar High School
Fish Creek, WI06.2001
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Telephone Etiquette
- Problem-solving skills
- Team Collaboration
- Verbal and written communication
- Administrative Skills
- Scheduling appointments
- Office Organization
- Front Office Management
- Sensitive information handling
- Initiative-taking
- Conflict Management
Timeline
Front Desk Receptionist
The Bookkeepers LLC
01.2017 - Current
Infantryman
USMC Camp Pendleton
05.2002 - 05.2006
High School Diploma -
Gibraltar High School
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