Results-driven professional with extensive experience as a Manager of Operations & Maintenance. Proven track record of overseeing and optimizing operational processes to drive efficiency and cost savings. Skilled in team leadership, project management, and continuous improvement initiatives. Seeking a challenging opportunity to contribute my expertise and drive business success.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Manager of Operations and Maintenance
Rock Island County Mass Transit District
04.2022 - Current
Collaborated with executive leadership on 10+ strategic initiatives, providing operational insights that enhanced decision-making and improved project outcomes.
Managed cross-functional teams of up to 30 members, ensuring successful completion of 50+ projects within deadlines and 13% under budget.
Boosted team productivity by 32% through comprehensive training programs, mentorship initiatives, and regular performance evaluations.
Oversaw contract administration for 25+ agreements, including drafting, negotiating terms, managing renewals, and resolving disputes, ensuring 100% compliance.
Reviewed and approved capital expenditure requests totaling $8M, ensuring alignment with organizational objectives and strategic goals.
Developed long and short-term project plans for 15+ initiatives, strategizing for on-time, high-quality deliverables and achieving a 95% on-time completion rate.
Reduced equipment downtime by 28% through streamlined maintenance procedures and optimized scheduling processes.
Utilized data and analytics to inform decision-making, resulting in a 25% increase in operational efficiency.
General Manager
Copart Auto Auctions
10.2019 - 04.2022
Designed and implemented strategic growth plans, leading to a 38% increase in market share within two years.
Conducted regular workforce trend analyses to proactively address skill gaps, resulting in a 20% reduction in staffing shortages.
Consistently surpassed sales targets by 23% through meticulous management of auction events from planning to execution.
Directed cross-functional teams in executing complex projects, enhancing safety protocols and fostering collaboration, resulting in a 50% improvement in project completion times.
Led cost reduction initiatives through value engineering projects with key suppliers, resulting in $400,000 in annual savings while maintaining product quality and delivery schedules.
Directed operations and long-term strategic planning, achieving consistent year-over-year business growth of 32% by optimizing processes and implementing innovative business strategies.
Airport Manager
Avis Budget Group
01.2016 - 10.2019
Managed a $8M budget, developed financial forecasts, and allocated resources, achieving a 15% cost reduction.
Developed high-performing teams, increasing productivity by 20% through coaching, mentoring, and performance management.
Senior Operations Manager
Avis Budget Group
12.2014 - 01.2016
Drove a 24% revenue growth by identifying new market opportunities and developing targeted sales strategies, including market analysis and competitor benchmarking.
Led process improvement initiatives that increased efficiency by 27% and reduced operational expenses by $200,000 annually through lean management techniques and automation.
Operations Manager
Avis Budget Group
05.2013 - 12.2014
Spearheaded a process improvement project that identified inefficiencies within current workflows; implemented changes resulting in a 50% reduction in handling time for customer inquiries.
Increased sales revenue by 32% within one year by developing and implementing effective sales strategies, including market segmentation and targeted promotions.
Community Development Intern at Rock Island County Soil And Water Conservation DistrictCommunity Development Intern at Rock Island County Soil And Water Conservation District