Operated fryers and grills according to instructions to maintain safety and food quality.
Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
Adhered to portion controls and presentation specifications.
Assisted in preparation of menu items ranging from burgers to sandwiches.
Kept stations stocked and ready for use to maximize productivity.
Prepped garnishes to reduce wait times during lunch and dinner rush.
Carried pans and trays of food to and from work stations, stove and refrigerator.
Retained consistent quality and high accuracy when preparing identical dishes every day.
Cleaned cooking and refrigeration equipment to sanitize and prevent food-borne illness.
Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
Grilled and deep fried various foods from meats to potatoes.
Cooked multiple orders simultaneously during busy periods.
Set up workstations with needed ingredients, utensils and cooking equipment.
Followed proper food handling methods and maintained correct temperature of food products.
Washed and peeled ingredients to prepare for different meals and recipes.
Set up and performed initial prep work for soups, sauces and salads.
Server
On The Border Restaurant
Midland
01.2002 - 01.2003
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Recorded meal selections and transactions in microsystem to deliver prompt service.
Operated POS terminals to input orders, split bills and calculate totals.
Served food and beverages to patrons and confirmed complete orders.
Trained new employees on restaurant procedures and plating techniques.
Informed customers of daily specials and signature menu items.
Brought wine selections to tables with appropriate glasses and poured for customers.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Took reservations and to-go orders to streamline process for both customer and restaurant.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Prepared checks, itemizing total meal costs and taxes.
Responded to ad hoc cleaning duties at end of shift.
Explained menu items, describing ingredients and cooking methods upon request.
Served food and beverages to patrons and immediately remedied issues with orders.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Trained new employees to perform duties.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Stocked service areas with supplies during slow periods.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Assisted in preparing salads, appetizers and desserts to speed up food service.
Filled condiments and napkin containers during slack periods.
Greeted customers, answered questions and recommended specials to increase profits.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Set up tables in between patrons to reduce wait times.
Presented menus and answered questions regarding items.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Garnished dishes and beverages to serve visually appealing menu items.
Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Addressed complaints to kitchen staff and served replacement items.
Cleaned tables and chairs to prepare dining area for next customers.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Provided exceptional service to high volume of daily customers.
Cook
Outback Steakhouse
Midland
01.2000 - 01.2003
Customer Service Representative
Hastings Entertainment Inc
Midland
08.1999 - 05.2000
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Fielded customer complaints and queries, fast-tracking for problem resolution.
Painter Laborer
Chalfant remodeling
Midland
Applied paint, stain and varnish to wood, metal, plastic and drywall both inside and outside of residential dwellings using sprayers, brushes and rollers.
Sanded, stripped, brushed and power washed surfaces to clean and smooth, ensuring adherence of paint and primer.
Protected exposed surfaces from harmful substances by setting up drop cloths, plastic or paper.