BRADLEY BINFORD
South Hill,VA
Summary
Results-driven and detail-oriented leader with over 25 years of successful management experience in the retail industry. Recognized for delivering exceptional service and achieving impressive sales growth. Seeking to transfer an extensive skill set to a new industry, leveraging expertise in management roles. Proficient in operating equipment with accuracy, managing vehicle operations, and ensuring a safe work environment.
Overview
29
29
years of professional experience
Work History
Transportation Operator II
Virginia Department of Transportation
09.2022 - Current
- Adhered to all company policies, federal regulations, and industry standards while operating vehicles safely and efficiently under various road conditions.
- Completed pre- and post-trip inspections and promptly reported issues to supervisor.
- Operated [Type] and [Type] power equipment.
- Watched weather and safety conditions to adapt routes and maintain standards.
- Met vehicle operation regulations by staying up-to-date on personal licensing requirements and performing regular maintenance.
- Ensured vehicle safety with thorough pre-trip inspections, identifying potential issues before they became problems.
Transportation Operator II
Virginia Department of Transportation
10.2021 - 09.2022
- Adhered to all company policies, federal regulations, and industry standards while operating vehicles safely and efficiently under various road conditions
- Operated slope mower
- Ensured vehicle safety with thorough pre-trip inspections, identifying potential issues before they became problems.
- Traveled to Northern VA to assist in snow removal during I-95 shut down
- Acquired Class A CDL
- Assisted in replacement of slope drains on Highway 58
- Assisted in logging assets and pipe inventory using IPAD
Transportation Operator II
Virginia Department of Transportation
07.2021 - 10.2021
- Adhered to all company policies, federal regulations, and industry standards while operating vehicles safely and efficiently under various road conditions.
- Performed emergency work operations and tasks i.e. Snow removal, application of salt brine for pre treatment prior to icy road conditions and emergency tree removal.
- Assisted in road closure, flagging and detour operations
- Completed pre- and post-trip inspections and promptly reported issues to supervisor.
- Operated all varieties of power equipment and hand tools required for the position.
- Operated tractors and and a variety of implements designed for them. Maintained safe road conditions and assisted in mowing operation using single, double and triple bush hog
- Safely operate single and tandem axle dump trucks to perform daily duties such as spreading stone, asphalt and other materials pertaining to road maintenance
- Safely operate half and three quarter ton pick up truck
- Acquired Class A CDL Learners permit
Hourly/Wage Employee
Virginia Department of Transportation
02.2021 - 07.2021
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Acquired Class B CDL while performing normal daily tasks
- Attended workzone safety training
- Became familiar with equipment not previously experienced in previous industry
- Acquired a working knowledge of day to day flow and operation of a VDOT Headquarters
Perishable Clerk
Food Lion
10.2019 - 02.2021
- Assisted management with inventory control and computer assisted ordering
- Conducted daily walk-throughs for interior visual displays, including store inventory presentation
- Routinely answered customer questions regarding merchandise and pricing
- Maintained cleanliness and presentation of stock room and production floor
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems
- Completed daily tasks of unloading trucks, merchandising, ensure proper rotation of dated perishable items.
Customer Service
B&D Nursery & Wilson's Restaurant
07.2017 - 10.2019
- Assisted with management and sales in family owned and operated business
- Managed wide variety of customer service and administrative tasks to facilitate increased sales and improve customer service
- Communicated with vendors regarding inventory availability, future inventory and special orders
- Conducted daily walk-throughs for interior visual displays, including store inventory presentation.
- Transported goods from vendors and local farmers to the business
Service Manager
Lowe's Home Improvement
04.2016 - 07.2017
- Oversaw complete management of Inside and Outside Lawn and Garden and Electrical departments, including inventory, shipping, marketing, and customer service
- Administered department budgets for expenditures, materials and labor
- Oversaw team of service professionals focused on customer service and retail to uphold company mission and standards of safety and continued education and training
- Met with customers to discuss service needs and offer available solutions
- Worked with support teams to resolve issues with product, service or accounting areas
- Worked directly with department heads and management to achieve increase profit and customer loyalty
- Incorporated suggested changes to layouts and promotions to drive sales
- Trained, coached and mentored staff to ensure smooth implementation of all store policies and procedures, including safety and customer service
- Maintained project quality with a hands-on management style, with assist on all floor needs including register, customer assistance, and use of all power equipment.
Floor Supervisor
GOLFSMITH
04.2015 - 04.2016
- Held position on management team to develop store enhancement and product marketability with customers
- Shared best practices for sales and customer service with other team members to help improve the store's efficiency
- Built relationships with customers to increase likelihood of repeat business through recognition of customer needs and preferences, resolution of complaints, prioritizing customer satisfaction through efficient questioning and listening skills
- Trained, scheduled and assigned work to team members based on company needs, personal strengths and job knowledge
- Completed all daily tasks and special assignments with an efficient and quality-driven approach
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Store Manager
HARRIS TEETER
08.2012 - 04.2015
- Promoted from Assistant Manager to Store Manager within 10 months
- Collaborated with vice president on implementation of all company policies and regulations, including safety and budget, within store
- Completed all daily tasks and special assignments with an efficient and quality-driven approach to ensure all safety protocols and all regulatory guidelines were met and upheld in the 3 stores managed
- Opened a new store location and assisted in recruiting and training new staff and overseeing all departments to meet standards for opening
- Conducted store inventories to meet store and company demands and reconcile all receipts
- Responded to customer concerns with friendly and knowledgeable service and trained staff with set example
- Trained and developed new associates and assigned employees to specific duties to best meet the needs of the store
- Completed weekly schedules according to payroll policies
- Managed staff of 160 sales associates, team leaders and assistant managers
- Responsible for oversight of all state regulatory inspections, safety, loss prevention, and food safety.
Market Manager Trainer
HARRIS TEETER
01.2002 - 08.2012
- Trained future Department heads on all procedures of the operation
- Responsible for all daily tasks related to the Meat/Seafood operations including payroll, conditions, staff, and scheduling
- Supported Store Manager with daily operational functions through department goal achievement
- Implemented marketing strategies and applicable inventory and department set-up
- Provided customer service and focused staff development on customer service and inventory knowledge
- Trained associates on all tasks regarding safety and store regulations
- Fulfilled all state and company regulations for safety, loss prevention, and food safety
Market Manager
BI-LO
08.1995 - 01.2002
- Delivered excellent customer service by greeting and assisting each customer
- Responsible for inventory including stocking, restock orders and organized the sales floor to meet company demands
- Directed and supervised employees engaged in sales
- Responsible for all daily tasks related to the Meat/Seafood operations including payroll, conditions, staff, and scheduling
- Supported Store Manager with daily operational functions through department goal achievement
- Responsible for maintaining the meat seafood operation to Company standard.
Education
High School Diploma -
Park View High School
South Hill, VA01.1992
Skills
- Committed to team success
- Assessment and resolution
- Written and verbal communication skills
- Equipment operation and repair
- Management responsibilities and accountabilities
- Strong Communication Skills
- Professionalism and Punctuality
- Vehicle maintenance knowledge
Timeline
Transportation Operator II
Virginia Department of Transportation
09.2022 - Current
Transportation Operator II
Virginia Department of Transportation
10.2021 - 09.2022
Transportation Operator II
Virginia Department of Transportation
07.2021 - 10.2021
Hourly/Wage Employee
Virginia Department of Transportation
02.2021 - 07.2021
Perishable Clerk
Food Lion
10.2019 - 02.2021
Customer Service
B&D Nursery & Wilson's Restaurant
07.2017 - 10.2019
Service Manager
Lowe's Home Improvement
04.2016 - 07.2017
Floor Supervisor
GOLFSMITH
04.2015 - 04.2016
Store Manager
HARRIS TEETER
08.2012 - 04.2015
Market Manager Trainer
HARRIS TEETER
01.2002 - 08.2012
Market Manager
BI-LO
08.1995 - 01.2002
High School Diploma -
Park View High School
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