Summary
Overview
Work History
Education
Skills
Websites
Certification
Personal Information
Timeline
Generic
Bradley Bramer

Bradley Bramer

Vero Beach

Summary

Experienced IT professional with expertise in infrastructure solutions, system security, and cross-platform technology management. Proven track record in leading IT strategies and mentoring teams. Seeking to leverage extensive background in systems support and IT leadership to contribute to an IT team at a compelling organization. Holds multiple certifications from CompTIA, Apple, and JAMF, demonstrating proficiency and versatility in various IT domains. Skilled in leading and collaborating with cross-functional teams, managing incidents and escalations, and delivering customer satisfaction and value. Mission is to leverage expertise and skills to support organizations in meeting their IT support and infrastructure goals.

Overview

17
17
years of professional experience
6
6
Certification

Work History

Information Technology Consultant

Bramer IT Consulting
05.2023 - Current
  • Provide IT consulting services, including system analysis, issue diagnosis, project planning, and implementation of technology solutions tailored to client business requirements, while also offering best practice advice, collaborating with internal teams, training staff, and producing comprehensive documentation

Aerial Content Creator

Salty Sea Adventures
10.2022 - Current
  • As an Aerial Content Creator at Salty Sea Adventures, I capture and produce compelling aerial footage and photographs that showcase the excitement and beauty of the animals of the sea
  • I operate drones with precision, ensuring the safety and compliance with all regulatory requirements
  • I collaborate closely with expert scientists in the specific marine biology fields of the animals that I showcase and study
  • I manage the post-production process, including editing, color grading, and sound design, to create visually stunning and engaging content
  • Additionally, I maintain the digital asset library, ensuring all content is organized and easily accessible for future use
  • I am driven in this role by my desire to observe and share my deep love for the natural world around us and hopefully pass that passion on to the next generation
  • My role involves staying abreast of the latest trends in aerial photography and videography, continuously enhancing my content's impact and appeal

Sr. Information Systems Engineer

HashiCorp
02.2021 - 04.2023

• Designed and implement robust infrastructure solutions

• Architected Endpoint solutions

• Adopted and follow the Agile Processes for workload management

• Lead, mentored, and encouraged Junior engineers to help them grow within their careers and add value to the IT department and company

• Provided an escalation point for End User Support

• Integrated the various SaaS platforms that our end users use daily with SAML providers as needed in Okta

• Managed policies, access, and architecture for core infrastructure systems including JAMF Pro, VMWare WorkSpace One, Druva, Automox, and Assetsonar

• Managed policies, access, and architecture for core enterprise communications systems including Slack, Zoom, and Google Chat

• Architected an onboarding workflow for new employees on Macs via JAMF and an acronym of AIMS for Automate, Inform, Manage, and Secure the device and the end user to greatly streamline the onboarding process for devices and employees

• Many other duties as assigned


Information Systems Engineer

HashiCorp
09.2019 - 02.2021

• Performed analysis of systems and identified problem areas, identified ways of improving

existing systems

• Worked with other team members to monitor, analyze system components and make

recommendations regarding system security, network capacity

• Designed, built, configured and tackled problems with workstation technology

management platforms (including, but not limited to, JAMF for MacOS management)

• Coordinated with Engineering, Development/QA and other functional group to roll out

and adopt new services/platforms

• Authority for MacOS and Windows systems design, integration, and interoperability

• Provided support for users of various technical backgrounds both locally and globally (US

and EMEA)

• Integrated the various SaaS platforms that our end users use daily with SAML providers as

needed

• Supported the on-boarding and off-boarding of new HashiCorp employees, as well as the

infrastructure to automate these processes

• Performed hardware procurement for staff and set-up hardware repair with third-party

vendors such as Apple, Dell and Lenovo

IT Engineer (Team Lead)

Irdeto
06.2008 - 03.2019

• Researched, procured hardware, built, deployed, and maintained the infrastructure across multiple sites and regions as well as provided training and documented processes to personnel to image and deploy Windows

7/10 laptops/desktops using Quest Kace

• Recommended, tested, procured, created infrastructure, created policies, and software packages, to bring over 500 MacOS devices under management and lead a team across multiple countries/regions/sites to deploy/manage Apple MacOS Devices using JAMF

• Performed Incident/Problem Management using multiple incident management tools including ServiceNow and TOPdesk

• Purchased, Provisioned, Deployed Android and iOS devices and managed them in MAAS360 and JAMF

• Administered our Microsoft Office365 Cloud environment including Skype for Business, AD

Administration, Print, File servers for Windows Server: 2003-2012

• Managed all aspects of an AT&T cellphone account including plan selection and monitoring, device purchasing, deployment, travel plan management, upgrade management and cost analysis for over 5 years for all of our US employees to maximize user satisfaction while reducing costs by over 50%

• Coordinated IT purchasing from gathering requirements, contacting suppliers for quotes, placing procurement requests via DAX and chase through the approval process, place the orders, and ensure the equipment is delivered in a timely manner

• Worked remote as a team lead and managed all procurement, deployments, asset management, remote end user support and other technicians for the entire country

• Oversaw the build out, contractor management, equipment installation and implementation, and set up of the end users in 3 new facilities as well as decommissioned, coordinated and retrieved all assets for multiple site shutdowns all the way to end state.

• Facilities management including access control system setup and badge/access management for all employees, contractors, and visitors

• Winner of 5 performance-based awards within the company

Education

Bachelor of Science - Business Administration And Management

Colorado Technical University

Community College of The Air Force

Skills

  • Organization Skills
  • IT Infrastructure Management
  • IT Service Management
  • Information security
  • Technical installations
  • Strategic planning
  • Design and implementation
  • IT asset management
  • IT procurement
  • System installation management
  • User support
  • Teamwork and collaboration

Certification

  • JAMF Certified Tech
  • JAMF Certified Associate
  • Apple Certified Associate Mac Integration 10.9
  • Ethics in the Age of Generative AI
  • Apple Certified Associate Mac Management 10.9
  • CompTIA A+

Personal Information

Title: IT Services and Support, Drone Pilot, Creator, Ocean Enthusiast

Timeline

Information Technology Consultant

Bramer IT Consulting
05.2023 - Current

Aerial Content Creator

Salty Sea Adventures
10.2022 - Current

Sr. Information Systems Engineer

HashiCorp
02.2021 - 04.2023

Information Systems Engineer

HashiCorp
09.2019 - 02.2021

IT Engineer (Team Lead)

Irdeto
06.2008 - 03.2019

Bachelor of Science - Business Administration And Management

Colorado Technical University

Community College of The Air Force
Bradley Bramer