Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Bradley Carr

Enon,OH

Summary

Dynamic leader with a proven track record at Wagner Subaru, adept in logistics planning and customer service. Excelled in reorganizing parts departments to boost efficiency and sales, while fostering strong supplier relationships. Skilled in HVAC diagnostics and repair, showcasing a blend of technical expertise and interpersonal skills to drive team performance and customer satisfaction.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Assistant Parts Manager/Wholesale Sales Manager

Wagner Subaru
12.2020 - Current
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Analyzed sales trends to follow demands of customers and in-shop needs.
  • Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
  • Maximized sales opportunities by identifying upsell potential on customer orders, maintaining a high level of product knowledge.
  • Maintained an organized workspace, optimizing workflow for increased efficiency in handling part orders and inquiries.
  • Developed strong relationships with suppliers, negotiating favorable pricing and delivery terms that benefited the dealership''s bottom line.
  • Improved overall department efficiency, implementing better communication channels between team members.
  • Assisted in training new employees on parts department processes, improving their productivity and understanding of the role.
  • Conducted regular audits of parts inventory to minimize discrepancies and maintain accurate records for financial reporting purposes.

HVAC Technician

Detmer & Sons
09.2019 - 12.2020
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Repaired and replaced motors, bearings and belts.
  • Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
  • Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
  • Traveled to job sites for both scheduled and emergency appointments.
  • Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
  • Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.

Store Manager

Genuine Auto Parts
05.2014 - 09.2019
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Approved regular payroll submissions for employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.

Shift Manager

Cousin Vinny's Pizza
06.2008 - 04.2014
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Excelled in every store position and regularly backed up front-line staff.
  • Efficiently conducted handling customer orders in a highly fast paced environment.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.

Education

High School Diploma -

Greenon High School
Springfield, OH
06-2010

Skills

  • Customer service
  • Shipping and receiving
  • Warehouse operations
  • Parts ordering
  • Logistics planning
  • HVAC Certifiications
  • Forklift Operations

Certification

  • Forklift Certification
  • EPA Certification
  • NATE (North American Technician Excellence) Certification

Timeline

Assistant Parts Manager/Wholesale Sales Manager

Wagner Subaru
12.2020 - Current

HVAC Technician

Detmer & Sons
09.2019 - 12.2020

Store Manager

Genuine Auto Parts
05.2014 - 09.2019

Shift Manager

Cousin Vinny's Pizza
06.2008 - 04.2014

High School Diploma -

Greenon High School

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Bradley Carr