Bradley Carson
Pioneer,TN
Overview
10
10
years of professional experience
Work History
Shop Owner
Factory Edge, LLC
Pioneer, TN
01.2018 - Current
- Developed and implemented marketing strategies to increase sales.
- Maintained inventory levels by ordering stock as needed.
- Assisted with product development to create new items for the store.
- Planned in-store displays to attract shoppers and promote products.
- Organized special events such as promotional days or discounts to boost sales.
- Provided excellent customer service to ensure customer satisfaction.
- Researched industry trends to stay current on market changes.
- Analyzed sales data to identify opportunities for growth.
- Reviewed financial statements regularly to assess profitability of operations.
- Established policies regarding pricing, promotions, refunds, returns.
- Ensured compliance with safety regulations in the shop environment.
- Inspected merchandise before stocking it on shelves or selling it online.
- Updated point-of-sale systems with accurate product information.
- Coordinated deliveries of goods from suppliers in a timely manner.
- Performed regular maintenance checks on equipment used in the shop.
- Maintained inventory and approved contracts to ensure availability of products for customers.
- Prepared for new product lines and seasonal changes by running in-store and online clearance events.
- Increased business by developing new marketing and promotional strategies.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Created a customer loyalty program to reward repeat customers.
Parts Sales Manager
Tommy's Motorsports Middlesboro
Clinton, TN
01.2015 - 12.2018
- Greeted customers and provided excellent customer service.
- Maintained an accurate inventory of parts in stock, including ordering new items as needed.
- Assisted customers with locating the correct part for their needs.
- Provided quotes to customers for requested parts.
- Processed orders and invoices accurately and efficiently.
- Filled out paperwork for warranty returns and exchanges when necessary.
- Resolved customer complaints in a timely manner.
- Performed diagnosis and troubleshooting of motorcycle systems, components, and accessories.
- Repaired, maintained, or replaced parts on motorcycles using hand tools and power tools.
- Inspected and tested motorcycles to determine necessary repairs.
- Installed new engines or transmissions into existing frames.
- Researched technical information related to specific makes and models of motorcycles for accurate repair advice.
- Ordered replacement parts when needed.
- Complied with all state regulations regarding emissions testing.
- Tested repaired vehicles for proper performance before returning them to customers.
- Recorded details of services provided in computerized database.
- Inspected vehicles upon arrival at shop for diagnostic purposes.
- Retrieved diagnostic codes from onboard computers using specialized scanning equipment.
- Restored major systems in motorcycles and similar vehicles from cooling systems to fuel systems.
- Completed regular maintenance tasks such as air filter and oil changes to keep customers' motorcycles running smoothly.
- Inspected and changed out electrical system wiring.
- Consulted customers to explain suggested repairs and gain approval before beginning work.
- Tested rear and front shocks to determine and carry out suspension system repairs.
- Dismantled and reassembled engines, carburetors, generators and other systems to restore pieces.
- Examined internal components and vehicle frames to assess and convey nature and extent of motorcycle malfunction or damage.
Timeline
Shop Owner
Factory Edge, LLC
01.2018 - Current
Parts Sales Manager
Tommy's Motorsports Middlesboro
01.2015 - 12.2018
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