Overview
Work History
Timeline
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Bradley Carson

Pioneer,TN

Overview

10
10
years of professional experience

Work History

Shop Owner

Factory Edge, LLC
Pioneer, TN
01.2018 - Current
  • Developed and implemented marketing strategies to increase sales.
  • Maintained inventory levels by ordering stock as needed.
  • Assisted with product development to create new items for the store.
  • Planned in-store displays to attract shoppers and promote products.
  • Organized special events such as promotional days or discounts to boost sales.
  • Provided excellent customer service to ensure customer satisfaction.
  • Researched industry trends to stay current on market changes.
  • Analyzed sales data to identify opportunities for growth.
  • Reviewed financial statements regularly to assess profitability of operations.
  • Established policies regarding pricing, promotions, refunds, returns.
  • Ensured compliance with safety regulations in the shop environment.
  • Inspected merchandise before stocking it on shelves or selling it online.
  • Updated point-of-sale systems with accurate product information.
  • Coordinated deliveries of goods from suppliers in a timely manner.
  • Performed regular maintenance checks on equipment used in the shop.
  • Maintained inventory and approved contracts to ensure availability of products for customers.
  • Prepared for new product lines and seasonal changes by running in-store and online clearance events.
  • Increased business by developing new marketing and promotional strategies.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Created a customer loyalty program to reward repeat customers.

Parts Sales Manager

Tommy's Motorsports Middlesboro
Clinton, TN
01.2015 - 12.2018
  • Greeted customers and provided excellent customer service.
  • Maintained an accurate inventory of parts in stock, including ordering new items as needed.
  • Assisted customers with locating the correct part for their needs.
  • Provided quotes to customers for requested parts.
  • Processed orders and invoices accurately and efficiently.
  • Filled out paperwork for warranty returns and exchanges when necessary.
  • Resolved customer complaints in a timely manner.
  • Performed diagnosis and troubleshooting of motorcycle systems, components, and accessories.
  • Repaired, maintained, or replaced parts on motorcycles using hand tools and power tools.
  • Inspected and tested motorcycles to determine necessary repairs.
  • Installed new engines or transmissions into existing frames.
  • Researched technical information related to specific makes and models of motorcycles for accurate repair advice.
  • Ordered replacement parts when needed.
  • Complied with all state regulations regarding emissions testing.
  • Tested repaired vehicles for proper performance before returning them to customers.
  • Recorded details of services provided in computerized database.
  • Inspected vehicles upon arrival at shop for diagnostic purposes.
  • Retrieved diagnostic codes from onboard computers using specialized scanning equipment.
  • Restored major systems in motorcycles and similar vehicles from cooling systems to fuel systems.
  • Completed regular maintenance tasks such as air filter and oil changes to keep customers' motorcycles running smoothly.
  • Inspected and changed out electrical system wiring.
  • Consulted customers to explain suggested repairs and gain approval before beginning work.
  • Tested rear and front shocks to determine and carry out suspension system repairs.
  • Dismantled and reassembled engines, carburetors, generators and other systems to restore pieces.
  • Examined internal components and vehicle frames to assess and convey nature and extent of motorcycle malfunction or damage.

Timeline

Shop Owner

Factory Edge, LLC
01.2018 - Current

Parts Sales Manager

Tommy's Motorsports Middlesboro
01.2015 - 12.2018

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Bradley Carson