Bradley Cate
Wine and Culinary Consultant
Marble Falls,TX
Summary
Upbeat, customer-focused Sales Associate with over 20 years of experience in hospitality retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Wine and Spirits Sales Consultant
Specs Wine Spirits and Finer Foods
Austin,TX, TX
08.2006 - Current
- Maintained records related to sales for store management.
- Provided training sessions for staff members on proper wine tasting techniques.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Monitored inventory levels to ensure adequate stock is available at all times.
- Answered store and merchandise questions and led customers to wanted items.
- Provided customer service support to ensure satisfaction with products and services.
- Ticketed, arranged and displayed merchandise to promote sales.
- Placed special orders or called other stores to find desired items.
- Performed competitive analysis of competitor's products, prices, promotions, and services offered.
- Ensured compliance with local laws related to alcohol consumption and sales regulations.
- Advised customers on pairing food items with specific types of wines or spirits.
- Built relationships with distributors, wholesalers, retailers, and other partners in the industry.
- Organized promotional events such as tastings, dinners, and seminars to increase sales.
- Recommended, selected and located merchandise based on customer desires.
- Managed day-to-day operations related to store displays and merchandising activities.
- Collaborated with others to discuss new opportunities.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Wine Manager
Cork & Co.
Austin, TX
6.1-2005 - 6.6-2006
- Researched new and upcoming wines, as well as current trends in the industry.
- Trained new employees to perform duties.
- Reviewed customer feedback regarding quality of products served in order to make necessary improvements.
- Reviewed wine list regularly in line with current trends, list appeals to diverse customer base.
- Composed wine lists to achieve maximum guest satisfaction, profit and prestige.
- Coordinated with suppliers on pricing, delivery, and product selection.
- Assisted guests in selecting bottles from our extensive collection of rare and vintage wines.
Education
WSET 3
Wine Spirits Education Trust
Austin, TX01-2020
Associate of Arts - Culinary Arts
The Culinary Institute Of America
Poughkeepsie, NY01-1994
Skills
- Product Knowledge
- Retail Merchandising
- Customer Assistance
- Positive Customer Engagement
- Building Customer Loyalty
- Team Supervision
- Special Order Coordination
- Strong Communication and Interpersonal Skills
- Excellent Written and Verbal Communication
- Team Cooperation
Accomplishments
- Top sales consultant company wide.
Certification
- WSET 3 2020
Timeline
Wine and Spirits Sales Consultant
Specs Wine Spirits and Finer Foods
08.2006 - Current
Wine Manager
Cork & Co.
6.1-2005 - 6.6-2006
WSET 3
Wine Spirits Education Trust
Associate of Arts - Culinary Arts
The Culinary Institute Of America
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