Craft Drinks
Bradley Courtney
Englewood,CO
Summary
Technical sales representative with a passion for technology. Successful at multi-tasking, balancing customer needs and closing sales. Builds loyalty and long-term relationships with customers while consistently exceeding sales targets. Keeps detailed forecasting and sales notes. Diligently follows up with customers and third parties to ensure sales projects are completed on time. Experience in B2B SaaS and hardware sales, retail software and hardware sales, and event coordination.
Overview
7
7
years of professional experience
Work History
Sales Development Representative
Synoptek
2024.02 - Current
- Increased sales leads by implementing targeted outreach strategies and personalized followups.
- Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
- Maintained high level of product knowledge through continuous learning, ensuring accurate representation of features to clients.
- Expanded client base by conducting market research to identify new prospects and potential business opportunities.
- Implemented new CRM system for better tracking of sales activities, resulting in more organized follow-ups and increased sales.
Business Development Representative
DHE Computer Systems LLC
2023.10 - 2024.02
- Managed over 60 customer calls and prospected 100 new leads for outreach per day.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Expanded business through effective network development, identifying new, and prospective clients.
- Communicated with leadership teams by spearheading regular meetings to discuss objectives.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Digital Sales Representative
Microsoft
2020.02 - 2023.03
- Managed pipeline of over 150 rotating customers bringing in over 30 new opportunities per month.
- Closed $2.6 Million in quarter 3 with projection to hit 200% quota in final year.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Overcame customer sales blockers to drive projects to close.
- Evaluated client needs and developed tailored solutions to increase customer retention.
- Coordinated with internal teams to facilitate prompt delivery of client solutions.
Product Advisor
Microsoft
2018.01 - 2020.02
- Provided world class customer experience to ensure best solution was found
- Closed 28% of store sales in final quarter.
- Managed store answer desk to improve store communication and productivity
- Organized and ran onsite and offsite events that generated excitement around store and in community
- Trained in office and windows sales to provide best suited solutions to consumer and business level customers.
Skills
Account and pipeline development
CRM systems
Sales forecasting
Customer focused
B2B sales
MS-900, SC-900
Interests
Video Games
Trading Card and Board Games
Building Computers
Soccer
Music
Timeline
Sales Development Representative
Synoptek
2024.02 - Current
Business Development Representative
DHE Computer Systems LLC
2023.10 - 2024.02
Digital Sales Representative
Microsoft
2020.02 - 2023.03
Product Advisor
Microsoft
2018.01 - 2020.02
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