Bradley Creighton
Flight Attendant Supervisor
Denver,CO
Summary
Talented Flight Attendant trained extensively in all aspects of aviation such as Customer Service, Safety, and Hospitality. Background includes 24 years of customer service experience, including 22 as a flight attendant. Skilled mediator with a talent for setting others at ease. Looking for a new challenge behind the scenes to support the frontline employees within the aviation industry.
Overview
24
24
years of professional experience
Work History
Flight Attendant
Southwest Airlines
Dallas Texas
08.2000 - Current
- Greeted passengers, and directed passengers to open seats.
- Explained the use of safety equipment and answered passengers’ questions.
- Promoted the safety, comfort and welfare of passengers by care and concern.
- Administered first aid to passengers experiencing medical emergencies.
- Checked to ensure that food, beverages, blankets, reading material, emergency equipment and other supplies were aboard.
- Complied with customs, immigration and cabotage laws on international trips.
- Ensured the passengers needs and expectations were met throughout the flight.
Front Desk Clerk/Assistant Front Office Manager
Marriott/Fairfield Inn
Livonia Michigan
07.1999 - 07.2000
- Greeted and welcomed all hotel guests with a smile.
- Updated team members about changes in hotel products, services, pricing and policies.
- Delivered messages, mail and packages left for guests and hotel facilities in a timely manner.
- Recruited and trained many new members of the guest service team.
- Reviewed account information and charges with guests during check-out.
- Collaborated with maintenance and housekeeping to provide award winning hospitality.
- Resolved service-related problems in a timely manner.
- Verified that personal and payment information on guest accounts was accurate and complete.
Flight Attendant
Mesaba Airlines
Detroit Metro Airport
06.1998 - 06.1999
- Greeted passengers, verified tickets and directed passengers to assigned seats.
- Explained the use of safety equipment and answered passengers’ questions.
- Promoted the safety, comfort and welfare of passengers by providing hospitality and reliability .
- Supervised unaccompanied minors during flights.
- Administered first aid to passengers experiencing medical emergencies.
- Trained on operation of various aircrafts, including Avro RJ85, Saab 340 Turboprops and Dash 8 Turboprops.
- Relayed updates and information to passengers in a friendly and timely manner.
- Maintained a friendly, positive attitude when dealing with distressed passengers.
Education
High School Diploma -
Livonia Stevenson High School
Livonia, MI06.1998
Some College (No Degree) - Business Marketing and Advertising
Schoolcraft Community College
Livonia, MISkills
- Able to learn quickly
- Follows procedures
- CPR/First Aid certified
- Able to lift up to 75 lbs
- Multitasking skills
- Written and oral communication skills
- Strong verbal communication
- Extremely organized
- Conflict resolution
Timeline
Flight Attendant
Southwest Airlines
08.2000 - Current
Front Desk Clerk/Assistant Front Office Manager
Marriott/Fairfield Inn
07.1999 - 07.2000
Flight Attendant
Mesaba Airlines
06.1998 - 06.1999
High School Diploma -
Livonia Stevenson High School
Some College (No Degree) - Business Marketing and Advertising
Schoolcraft Community College
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