Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Bradley Day

Port Richey,FL

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Restaurant Waiter

Carrabba's Restaurant
Port Richey, FL
03.2012 - 01.2020
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Demonstrated up-selling techniques when appropriate to increase restaurant sales.
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Trained new employees to perform duties.

Restaurant Waiter

Carmelita's
New Port Richey, FL
08.2009 - 03.2012
  • Greeted customers, provided menus and answered questions about menu items.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
  • Set up tables in between patrons to reduce wait times.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.

Education

Associate of Arts -

St. Petersburg College
Clearwater, FL

Skills

  • Client Relations
  • Policy Knowledge
  • Sales processing
  • Leads Prospecting

Certification

  • FLA Health and Life and Annuity Agent (0215)

Timeline

Restaurant Waiter

Carrabba's Restaurant
03.2012 - 01.2020

Restaurant Waiter

Carmelita's
08.2009 - 03.2012

Associate of Arts -

St. Petersburg College

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Bradley Day