Diligent technician with a solid history in measuring, fitting, and inspecting parts. Possessing a secret level clearance to work on classified jobs for the US Navy. Consistently ensures optimal operation of equipment, resulting in significant improvements in efficiency and reliability. Expertise lies in problem-solving and technical diagnostics, allowing for effective addressing of any challenges that may arise.
Overview
9
9
years of professional experience
Work History
Propeller Technician
Defense Maritime Solutions
09.2022 - Current
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Inspected, evaluated and calibrated electrical and mechanical systems and components.
Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Enhanced team productivity with thorough training on new technologies and procedures.
Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Streamlined processes by implementing efficient workflows and improving technician training programs.
POWERSPORTS SALES AND SERVICE AGENT
GEICO
01.2020 - 09.2022
Successfully ensure that policy requirements are fulfilled, including any necessary completion of appropriate forms
Attend meetings, seminars and trainings to learn about new databases/products and services, learn new mandatories and additional licensing
Created, facilitated and managed policyholders accounts to analyze insurance, suggest additions or changes
Utilize a customer-focused, needs-based review of client insurance options to educate clients
Obtained underwriting approval by completing application for coverage
Achieved sales marks to hit additional metrics within first year of being an agent
AUTO DETAILER
TEPH SEAL
01.2019 - 01.2020
Examine a car for cosmetic imperfections, perform a variety of job duties when reconditioning automobiles
Washing, waxing, and buffing exterior
Treating car windows
Vacuuming car upholstery and other surfaces
Retouching paint
Following all company and safety procedures
Ensuring quality work is done before moving on
Notifying managers of equipment malfunction
Repairing small cosmetic parts
Driving cars to designated spot after work is done
AUTOMOBILE SALESMAN
PRIORITY TOYOTA
10.2015 - 01.2019
Matched clients to the best financial products to make sure that their purchase was properly protected
Secured loans and non-traditional financing options for customers
Coordinated dealer-to-dealer trades and controlled inventory
Successfully sold new cars by providing excellent customer service
Ensured maximum profitability in each transaction by upselling finance products and accessories
Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot
Explains fully product performance, application, and benefits to prospects
Describes all optional equipment available for customer purchase
Exhibits high level of commitment to customer satisfaction
Attends product and sales training courses as requested by sales manager
Keeps abreast of new products, features, accessories, etc., and their benefits to customers
Knows and understands equity and values and can explain depreciation to the customer
Ensures that the sales manager has an opportunity to meet each customer
Writes complete sales orders and processes paperwork in accordance with established dealership policies
Prepares sold vehicles for customer delivery prior to customer arrival
Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork
Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department
Education
High School Diploma -
Frank W. Cox High School
Virginia Beach, VA
06-2013
Skills
Attention to detail
Works Well Under Pressure
Multitasking and organization
Quality control
Tech-Savvy
Schematic reading
Fitting parts to design specification
Experience in Spatial Analyzer, FARO, and Polyworks
Level II PT NDT
Career Experience
GEICO, Powersports Sales and Service Agent, 01/01/20, Present, Successfully ensure that policy requirements are fulfilled, including any necessary completion of appropriate forms., Attend meetings, seminars and trainings to learn about new databases/products and services, learn new mandatories and additional licensing., Created, facilitated and managed policyholders accounts to analyze insurance, suggest additions or changes., Utilize a customer-focused, needs-based review of client insurance options to educate clients., Obtained underwriting approval by completing application for coverage., Achieved sales marks to hit additional metrics within first year of being an agent.
TEPH SEAL, Auto Detailer, 01/01/19, 12/31/20, Examine a car for cosmetic imperfections, perform a variety of job duties when reconditioning automobiles., Washing, waxing, and buffing exterior., Treating car windows., Vacuuming car upholstery and other surfaces., Retouching paint., Following all company and safety procedures., Ensuring quality work is done before moving on., Notifying managers of equipment malfunction., Repairing small cosmetic parts., Driving cars to designated spot after work is done.
Priority Toyota, Automobile Salesman, 10/01/15, 01/01/19, Matched clients to the best financial products to make sure that their purchase was properly protected., Secured loans and non-traditional financing options for customers., Coordinated dealer-to-dealer trades and controlled inventory., Successfully sold new cars by providing excellent customer service., Ensured maximum profitability in each transaction by upselling finance products and accessories., Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot., Explains fully product performance, application, and benefits to prospects., Describes all optional equipment available for customer purchase., Exhibits high level of commitment to customer satisfaction., Attends product and sales training courses as requested by sales manager., Keeps abreast of new products, features, accessories, etc., and their benefits to customers., Knows and understands equity and values and can explain depreciation to the customer., Ensures that the sales manager has an opportunity to meet each customer., Writes complete sales orders and processes paperwork in accordance with established dealership policies., Prepares sold vehicles for customer delivery prior to customer arrival., Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork., Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.