Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bradley DeClerico

Gainesville

Summary

Professional hospitality leader with proven track record in managing high-performance teams and driving customer satisfaction. Skilled in operational management, staff training, and budget oversight. Known for adaptability, strong problem-solving abilities, and focus on achieving results through collaborative efforts. Consistently delivers exceptional dining experiences while maintaining high standards and efficiency.

Overview

21
21
years of professional experience

Work History

Patient Safety Attendant

UF Shands Hospital
01.2022 - Current
  • Monitored patient safety and comfort in high-acuity environments.
  • Assisted nursing staff with patient care activities and daily living tasks.
  • Implemented safety protocols to prevent falls and ensure a secure environment.
  • Documented patient observations and communicated changes to healthcare team.
  • Improved communication between medical staff and patients by effectively reporting observations and concerns.
  • Demonstrated adaptability by working with diverse populations, including patients with varying cognitive abilities, physical limitations, or cultural backgrounds.

Customer Service Associate

Asian Chao/Maki of Gainesville
03.2020 - 01.2022

Front of the House staff. Consisted of preparing orders and cash handling.

General Manager

Pollo Tropical
08.2018 - 03.2020
  • Developed and implemented performance metrics to drive continuous improvement initiatives.
  • Ensured adherence to industry regulations while maintaining high-quality standards across operations.
  • Managed budget implementations, employee reviews, training, and schedules
  • Managed budget allocation and resource optimization to maximize profitability.
  • Fostered a culture of collaboration, mentoring staff to improve skills and performance.
  • Keeping company standards on food quality and guest experience.

General Manager

Ker's Winghouse Bar & Grill
11.2015 - 07.2018
  • Streamlined operational processes, enhancing service efficiency and customer satisfaction.
  • Led staff training initiatives, fostering a culture of excellence and accountability.
  • Implemented inventory management systems, reducing waste and optimizing supply chain efficiency.
  • Developed marketing strategies to increase brand visibility and drive customer engagement.
  • Analyzed sales data to identify trends, informing menu adjustments and promotional offerings.
  • Collaborated with kitchen staff to ensure adherence to food safety regulations and standards.
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.

Multi Unit General Manager

Tasty Buddha
02.2009 - 03.2014
  • Managed vendor relationships, negotiating contracts for favorable terms and reliable supply chains.
  • Established performance metrics, monitoring staff productivity and service quality improvement.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
  • Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.

Restaurant Manager

Cedar River Seafood
01.2005 - 02.2009
  • Streamlined restaurant operations to enhance efficiency and guest satisfaction.
  • Developed and implemented staff training programs to improve service quality.
  • Managed inventory controls, ensuring optimal stock levels and reducing waste.
  • Collaborated with kitchen staff to refine menu offerings based on customer feedback.

Education

No Degree - Cultural Anthropology

Santa Fe College
Gainesville, Florida, FL

High School Diploma -

Gainesville Highschool
Gainesville, Fl

Skills

  • Operations management
  • Inventory management
  • Food safety
  • Cost control
  • Pre-shift walk-through
  • Hiring decisions
  • Labor management
  • Customer engagement
  • Health code compliance
  • Talent development
  • Guest relations
  • Employee retention
  • Restaurant promotion
  • Order management
  • Budget planning
  • Scheduling coordination

Timeline

Patient Safety Attendant

UF Shands Hospital
01.2022 - Current

Customer Service Associate

Asian Chao/Maki of Gainesville
03.2020 - 01.2022

General Manager

Pollo Tropical
08.2018 - 03.2020

General Manager

Ker's Winghouse Bar & Grill
11.2015 - 07.2018

Multi Unit General Manager

Tasty Buddha
02.2009 - 03.2014

Restaurant Manager

Cedar River Seafood
01.2005 - 02.2009

No Degree - Cultural Anthropology

Santa Fe College

High School Diploma -

Gainesville Highschool