Bradley Drew
Warren,MI
Summary
Experienced Courtesy Clerk bringing 8 years in grocery sales. Knowledgeable about stocking procedures and customer service standards. Highly effective at completing tasks quickly and with quality in mind.
Overview
8
8
years of professional experience
Work History
Courtesy Clerk
Kroger
Sterling Heights, Michigan
09.2014 - Current
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Returned unwanted items to correct store locations and restocked shelves.
- Collected more than [Number] shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Cleaned windows every Wednesday for 2 years using a squeegee
- Cleaned bathrooms daily using disinfectant spray and making sure everything is organized
- Stacked bottle bins using an electric powerjack
- Pulled bottle bins out of bottle room when full using a manual jack
Education
High School Diploma -
Henry Ford II High School
Sterling Heights, MI06.2016
Skills
- Cart Returns
- Calm and Professional Under Pressure
- Adaptable and Problem Solver
- Building Customer Trust and Loyalty
- Understanding Customer Needs
- Product Restocking
- Time Management
- Motivated and Patience
Accomplishments
- Manage to strive for 5 items in a big if possible to increase revenue for the company.
- Managed to maintain a 3.2 GPA while working and studying part-time.
- Earned four store customer service awards and named employee of the month once.
- Trained multiple people on how to do all the necessary things a Courtesy Clerk should know.
- Resolving bottle machine issues that have extended problems and letting the bottle company know what needs fixing/replacing.
Timeline
Courtesy Clerk
Kroger
09.2014 - Current
High School Diploma -
Henry Ford II High School
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